Executes course preparation and closeout activities, provides first-line troubleshooting of student and lab workflow issues within authorized instructor permissions, and escalates LMS/platform/infrastructure issues to the appropriate support roles (e.g., LMS Administrator, System Administrator, Network support) I in accordance with Government-approved procedures. Minimum Education & Experience: Bachelor''s degree in Computer Science, Cyber Engineering, Information Systems, Information Technology, Education/instructional Technology, Electrical Engineering, Mathematics, or related field and two (2) years of relevant experience.