NewPatient Access Coordinator IconmaPatient Access CoordinatorDorchester, MA$20.08–$22.75 / hourEffective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a dynamic and challenging environment. Requirements: Requires at least two years of relevant experience; preferably in admitting, medical office, managed care, insurance or customer service environment.
Accounts Payable Coordinator Wakefield Thermal Solutions, Inc.Accounts Payable CoordinatorNashua, NHHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Regional Account Coordinator (Boston, MA area) Summit Pharmacy Solutions LLCRegional Account Coordinator (Boston, MA area)Boston, MAThe phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "Occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more working time.). Support Territory Operations: Assist the Regional Account Manager in overseeing and coordinating activities within the assigned territory to ensure effective operations and high performance.
Associate Director, Field Reimbursement - Boston Daiichi Sankyo, Inc.Associate Director, Field Reimbursement - BostonBoston, MI$168,400–$252,600 / yearFull timeDemonstrate extensive knowledge of specialty payer landscape, the appropriate utilization of NCCN/ASCO guidelines, private payer, GPOs, Medicare and Medicaid structure, Specialty Pharmacy systems and reimbursement processes and the general evolution of the healthcare landscape. The ADFR may advise sites of care on payer specific nuances related to utilization managements protocols and appeals Partner with DSI oncology field staff to ensure aligned customer approach.
Hospital Billing Coordinator Deloitte Touche Tohmatsu LtdHospital Billing CoordinatorMA$50,000–$60,000 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Billing Coordinator ADVOCATES, INCBilling CoordinatorFramingham, MA$20–$24 / hourPreferred two years experience in third party billing, including automated billing systems, knowledge of insurance carrier regulations, policies and procedures, collections and overall accounts receivable management. We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives.
Billing Coordinator Ropes & Gray LLPBilling CoordinatorMA$69,500–$100,800 / yearThe firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ensure that requests for alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition; Maintain documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection; Provide audit letter assistance to lawyers and secretaries by quickly responding to requests for period-ending balances.
Billing Coordinator Daley and AssociatesBilling CoordinatorWoburn, MA$24–$26 / hourThis role will support the Service Delivery organization’s Services Operations team and will be responsible for reviewing, validating, and processing customer and vendor purchase orders (POs), while ensuring accurate financial tracking, billing, and compliance with internal policies and contractual requirements. Billing Coordinator - Woburn, MAWe are currently seeking candidates for a Billing Coordinator position with a leading telecommunications company located in Woburn, MA.
Billing Coordinator Ropes & GrayBilling CoordinatorBoston, Massachusetts$69,500–$100,800 / yearThe firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C. The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring. Ensure that requests for alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition; Maintain documentation of procedures, deadlines, and other client and lawyer preferences related to billing and collection; Provide audit letter assistance to lawyers and secretaries by quickly responding to requests for period-ending balances.
NewBilling Coordinator New England Trauma Services LLCBilling CoordinatorMansfield, MAThe ideal candidate will possess strong administrative and customer service skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. This in-office position is responsible for managing the billing process, creating and distributing invoices, and serving as a primary point of contact for clients with billing and invoicing inquiries.
Billing Coordinator - Healthcare Boston Health Care for the Homeless ProgramBilling Coordinator - HealthcareBoston, MAFull timeFrom our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Billing Coordinator Boston Covington & Burling LLPBilling Coordinator BostonBoston, MAFor description, please visit this PDF: https://www.cov.com/-/media/files/corporate/careers/billing-coordinator-bo.pdf.
Experienced Medical Billing Coordinator - Part Time Evolve Chiropractic & WellnessExperienced Medical Billing Coordinator - Part TimeBoston, MAWe are looking for someone with knowledge of PIP insurance billing, verifications, authorizations, obtaining referrals, and collecting money. Evolve is looking for an experienced Medical Billing Coordinator to join our dynamic team!
Data & Billing Coordinator Action for Boston Community DevelopmentData & Billing CoordinatorBoston, MA$64,064 / yearProvide technical assistance and administrative training for ABCD central and delivery site staff on client visit billing, 340B contraceptive supplies and data collection systems. Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
NewBilling and Insurance Coordinator HUMAN SERVICES MANAGEMENT CORPORATIONBilling and Insurance CoordinatorMilford, MAThe Billing and Insurance Coordinator position is a multi-specialized role responsible for supporting all aspects of the revenue cycle, including cash posting, insurance coordination, and billing functions. These services include accounting, payroll, third party billing and collections, human resources, online and live Continuing Education, marketing, facility development and quality assurance programs.
NewPrior Authorization Specialist - Billing Coordinator Massachusetts General HospitalPrior Authorization Specialist - Billing CoordinatorBoston, MAThe ideal candidate brings a strong background in healthcare or hospital financial operations, with proven experience in patient insurance verification, including confirming eligibility, benefits, and coverage details across multiple payers. They are comfortable working directly with patients andcan navigate sensitive financial conversations with empathy and clarity, especially when discussing copays, deductibles, and outofpocket costs.
Prior Authorization Specialist - Billing Coordinator Mass General BrighamPrior Authorization Specialist - Billing CoordinatorBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The ideal candidate brings a strong background in healthcare or hospital financial operations, with proven experience in patient insurance verification, including confirming eligibility, benefits, and coverage details across multiple payers.
Coordinator, Operating Room Administrative Billing Lahey Hospital and Medical CenterCoordinator, Operating Room Administrative BillingBeverly, MA$23–$30.95 / hourActual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Beverly Hospital-part of the Lahey Health System-is a community-based hospital with 10 operating rooms on our main campus and 4 ORs at our Danvers Surgery Center, supporting a wide range of surgical specialties.
Billing Collections Coordinator HealthDrive CorporationBilling Collections CoordinatorFramingham, MAHealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. The ideal candidate is comfortable learning new billing and invoicing systems, communicating professionally with facility representatives, and documenting collection activities accurately and efficiently.
Gift & Bill Pay Coordinator The Hollister Group, Inc.Gift & Bill Pay CoordinatorBoston, MAOur client, an asset management firm, is seeking an experienced Client Operations Financial Specialist to support their high-net-worth clients. This full-time, onsite role offers an excellent opportunity to be an integral part of a collaborative, well-established team that values professionalism, attention to detail, and work/life balance.
Billing Managed Care Coordinator Brigham and Women's HospitalBilling Managed Care CoordinatorBoston, MA$22.22–$31.71 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Electronic Billing Analyst Hogan Lovells International LLPElectronic Billing AnalystBoston, MA$89,000–$95,000 / yearThe Electronic Billing Analyst serves as the subject matter expert for all e-billing related activities, liaising with lawyers, attorney assistants, clients, e-billing vendors, and the broader Finance department in support of all e-billing questions and issues. Monitor the eBilling HUB and e-billing vendor sites to ensure client setups are completed accurately and invoice rejections are resolved in a timely manner.
Patient Financial Services Representative - Hospital Billing Lahey Hospital and Medical CenterPatient Financial Services Representative - Hospital BillingMA$21–$28.26 / hourUnder oversight of the Department Manager & Supervisor, the Patient Financial Services Representative - Hospital Billing will be responsible for efficient & timely billing and collections of hospital outstanding balances on inpatient and outpatient accounts receivable within assigned work queues for a large multi-facility healthcare system with future expansion anticipated to maximize reimbursement to the health system. Handles payer 277 rejections of accounts and resubmits claims through Epic Billing system or other means of submission (i.e., email, fax, payer portal, certified mail) and provides trends to management for payer outreach and/or internal billing system updates to ensure timely filing and reimbursement.
Surgical Services Coordinator II - New England Eye Center - Boston Lowell General HospitalSurgical Services Coordinator II - New England Eye Center - BostonBoston, MA$21.53–$26.91 / hourThis position monitors and coordinates all surgical scheduling functions for the department, including answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment.
Sr. Billing Administrator Goodwin Procter LLPSr. Billing AdministratorBoston, MA$85,000–$105,000 / yearProcess complex legal billing accurately and efficiently in accordance with client fee agreements (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills, etc.); perform revisions as per attorney or legal assistant instructions while keeping with firm policy; finalize and post invoices in firm's financial software. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions.
Legal Biller Coordinator Consultative Search GroupLegal Biller CoordinatorBoston, MAThis role will be responsible for coordinating the activities of the billing process and performing billing duties with varying levels of complexity, while preparing invoices for finalization in line with internal and external regulations and legislation, including Value-Added Tax (VAT), Solicitors’ Accounts Rules under the Criminal Finances Act, and applicable money laundering regulations. Creating, editing, and submitting bills in accordance with firm and client requirements, reviewing proformas, handling corrections, and coordinating e-billing.
NewMDS Coordinator (Registered Nurse/RN) Life Care Center of West BridgewaterMDS Coordinator (Registered Nurse/RN)West Bridgewater, MassachusettsLife Care Center of West Bridgewater won the Best Nursing Home Award for both short and long-term care from U.S. News and World report for 2021-2022. Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill.
MDS Coordinator (Registered Nurse/RN) Life Care Center of StonehamMDS Coordinator (Registered Nurse/RN)Stoneham, MassachusettsReview Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill. Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation.
Supply Chain Coordinator - Operating Room 40 Hours Lahey Hospital and Medical CenterSupply Chain Coordinator - Operating Room 40 HoursBurlington, MA$20.50–$27.59 / hourImplement procedures to achieve the reduction/elimination of stock-outs by: evaluate cause and frequency of stock-outs; ensure accurate and timely replenishment processes in both the routine and emergency situations; coordinate the development, implementation and monitoring of policies and discrepancy identification/resolution; develop and implement an inventory schedule/system; communicate with end-users and Pyxis Supply System Coordinators to define and troubleshoot supply problems. Collaborates with all managers, super users, clinical and non-clinical staff to develop a cooperative approach to service oriented, cost-effective, operationally efficient inventory management in the department(s) to which the individual is assigned.
Financial Coordinator - Transplant department, experience required Lahey Hospital and Medical CenterFinancial Coordinator - Transplant department, experience requiredBurlington, MA$22–$30 / hourJob Description: Under the general supervision of both the Executive Director of Transplant and the Director of Financial Clearance and following established procedures, is responsible for ensuring all patients in the Transplantation and Hepatobiliary Department have the financial means to cover all the services necessary for their care. Essential Duties & Responsibilities: including but not limited to: Performs a comprehensive in-person interview with all kidney and liver transplant candidates to evaluate the patient's insurance coverage and provide information on financial matters related to transplantation.
MDS Coordinator (Registered Nurse/RN) Life Care Centers of America IncMDS Coordinator (Registered Nurse/RN)Stoneham, MAReview Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill. Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation.
Program Coordinator, Genetics Lahey Hospital and Medical CenterProgram Coordinator, GeneticsBoston, MA$23.63–$31.16 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Clinical Research Coordinator II, Cardiology Lahey Hospital and Medical CenterClinical Research Coordinator II, CardiologyBurlington, MA$19.23–$30.77 / hourCompletes source worksheets and case report forms (CRFs) as dictated by the assigned research study (i.e. required forms in the required format in the required time interval); Ensures CRF's and source are complete and done correctly. Submits all IRB submission documents such as protocol amendments and consent form revisions, annual reviews, adverse events, investigator changes, accrual status change and change in risk to the IRB in a timely manner with minimal assistance/guidance from senior staff; Complies with IRB decisions, conditions and requirements.
Senior Collections Coordinator Cooley LLPSenior Collections CoordinatorMA$90,480–$133,120 / hourWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Collections, including contacting clients directly for payment of outstanding bills and keeping responsible attorney abreast of potential collection problems.
Financial Coordinator -BIDMC (Heart Transplant Program) Lahey Hospital and Medical CenterFinancial Coordinator -BIDMC (Heart Transplant Program)Boston, MA$30.45–$40.98 / hourTeam Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.8.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Works collaboratively with physicians, patients, and staff to coordinate and process all managed care-related work in compliance with contractual rules and arrangements for multiple managed care organizations.
Veterinary Financial Coordinator Ethos Veterinary HealthVeterinary Financial CoordinatorLawrence, MAFull timeAs a Veterinary Financial Coordinator, you’ll serve as the primary resource for clients regarding treatment plan estimates, payment options, billing questions, and financial expectations while partnering closely with ER and ICU medical teams. Review and maintain accurate patient invoices by ensuring services, supplies, departments, and providers are correctly documented and charged within EzyVet and related hospital systems.
Practice Coordinator - Colorectal Surgery Lahey Hospital and Medical CenterPractice Coordinator - Colorectal SurgeryBoston, MA$24.98–$33.62 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
NewTransportation Coordinator Beacon MobilityTransportation CoordinatorDuxbury, MassachusettsMust be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees. Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers.
Program Coordinator, Genetics Beth Israel Lahey HealthProgram Coordinator, GeneticsBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Media Reconciliation Coordinator Fuseideas LLCMedia Reconciliation CoordinatorWinchester, MAPart timeFuseideas is an integrated marketing agency that helps brands connect with audiences through strategic media, creative storytelling, digital marketing, and data-driven campaigns. This part-time role is ideal for a recent graduate looking to gain agency experience, a parent returning to the workforce, or someone seeking flexible part-time work in a collaborative marketing environment.
Client Care Coordinator Brightstar Care of Concord, Lexington and WoburnClient Care CoordinatorWaltham, MACome join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families. This dynamic person will own the overall responsibility to ensure smooth office functioning, provide support to our care team, and enhance efficiency in client services.
Tenant Experience Coordinator SynergyTenant Experience CoordinatorBoston, MassachusettsProvide full administrative support, including answering incoming calls, receiving and distributing mail/packages, typing reports, ordering foods/supplies, maintaining files, producing forms, and distributing correspondence. Assist in developing the tenant outreach program by organizing tenant events, which includes room setup, catering, coordinating vendors and events details and creating the monthly tenant newsletter in collaboration with the Property Manager.
Business Operations Coordinator - CEI Action for Boston Community DevelopmentBusiness Operations Coordinator - CEIBoston, MA$52,088.40 / yearThe Business Operations Coordinator is responsible for supporting expense processing, revenue tracking, vendor onboarding and compliance, contract administration, reporting, and program documentation management to ensure accurate, timely, and compliant business operations. A Minimum of a high school diploma or GED and 1-3 years of experience in business operations, accounts payable, billing, vendor management, financial documentation, contract administration, or nonprofit program operations required.
Legal Coordinator (Contract) Addison GroupLegal Coordinator (Contract)Boston, Massachusetts$24–$28 / hourAddison Group is hiring on behalf of our client, a highly regarded global law firm, seeking a Legal Coordinator to support attorneys during a busy period. · Address inquiries from attorneys, clients, and internal staff regarding billing inventory, time and expense entries, and unapplied payments.
Outpatient Clinic Coordinator, per diem Hebrew Rehabilitation CenterOutpatient Clinic Coordinator, per diemCanton, MassachusettsUnder the direction of the Director of Care Continuum and the DOM Administrative Director, the Outpatient clinic Coordinator is responsible for many of the administrative tasks related to Outpatient clinic. Establish and maintain relationships with other departments and individuals who are important to the overall success of the outpatient clinics (Medical Records, Pharmacy, Enhanced Living, Culinary, and Administration).
Hospice Referral Coordinator Norwell Visiting Nurse Association and HospiceHospice Referral CoordinatorMA$23–$28 / hourThe Hospice Referral Coordinator plays a critical role in supporting timely access to care by efficiently reviewing referral information, verifying eligibility, and collaborating with clinical and operational teams This position is fully onsite 40 hrs per week in our office location in Norwell, MA. Non-Essential Functions: Assures Agency compliance with all federal and state laws as well as adhering to Croí Health Corporate Compliance policy in the prevention of fraud and abuse on behalf of the Agency.
Patient Access Coordinator I - 12:00pm to 8:30pm Swing shift (ED) Boston Medical CenterPatient Access Coordinator I - 12:00pm to 8:30pm Swing shift (ED)MA$20.70–$30.76 / hourGreets patients, accurately obtains all demographical information, obtains all regulatory data( HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients along with providing patients with regulatory paperwork. Handles day to day bed placement including scheduled, urgent and emergency admission functions of admitting, transferring, discharging, including all death procedures.
Patient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED) Boston Medical CenterPatient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED)MA$20.70–$30.76 / hourGreets patients, accurately obtains all demographical information, obtains all regulatory data( HIPPA, Medicare, Mass Pro, JACHO, DPH, Emtala, Subscriber, Health Care Proxy), obtains appropriate signatures from patients along with providing patients with regulatory paperwork. Handles day to day bed placement including scheduled, urgent and emergency admission functions of admitting, transferring, discharging, including all death procedures.
NewOperations Coordinator NeighborHealth CorpOperations CoordinatorBoston, MA$22–$33 / hourManages the department's outgoing and incoming referrals as instructed by providers, this includes scheduling appointments, submitting supporting documents, and patient outreach, as well as work queue management. The successful candidate will be able to perform the following responsibilities: Manage the providers schedule templates in Epic, which includes opening/closing, and editing individual provider schedules.
PATIENT COORDINATOR, GROUP PRACTICE, School of Dental Medicine, Clinical Affairs Boston UniversityPATIENT COORDINATOR, GROUP PRACTICE, School of Dental Medicine, Clinical AffairsBOSTON, MA$17.50–$28.03Full timeRun and maintain patient waitlist reports and review scheduling opportunities including emergencies and backfill patients into student provider open slots, review phone call and utilization reports to aid in optimal use of chair time, update scheduled patient appointment status to indicate cancelled or no show appointment, send patient follow-up letters based on the established discontinuance protocols for patients who have become hard to contact, who have consecutive failed appointments and who have selected self discontinuance established by the Office of Clinical Affairs. Responsibilities include but are not limited to: Providing support to student providers by contacting patients and booking all patient appointments; assist student providers and patients with patient questions and concerns escalating unresolved issues to Practice Manager or Practice Leader; answering calls including voicemails and responding to patient emails.