Adjunct Faculty, Business Administration Cuyahoga Community CollegeAdjunct Faculty, Business AdministrationOHTeaches a full range of courses in Business with one or more specialty areas such as International Business, Business Management, Marketing, Small Business Management, Human Resources, or Purchasing/Supply Management. Evaluates and grades students class work, laboratory work, assignments, papers, and examinations.
Business Experience Plan & Administration Advisor Senior The PNC Financial Services Group IncBusiness Experience Plan & Administration Advisor SeniorStrongsville, OH$91,000–$202,800 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Finance & Administration Director Chugach Government Solutions, LLCFinance & Administration DirectorCLEVELAND, OHThe Finance and Administration Director directly supervises finance staff, food services supervisor, maintenance supervisor, security & transportation manager, procurement specialist, property specialist, computer systems administrator, and secretary. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
Facilities Administration and Finance Director Chugach Government SolutionsFacilities Administration and Finance DirectorCLEVELAND, OhioFull timeJob Overview: The Finance and Administration Director directly supervises finance staff, food services supervisor, maintenance supervisor, security & transportation manager, procurement specialist, property specialist, computer systems administrator, and secretary. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
Healthcare Administration Intern Care Alliance Health CenterHealthcare Administration InternCleveland, OHCare Alliance Health Center is seeking a motivated Healthcare Administration Intern to support key initiatives across our Quality and Operations departments while learning the inner workings of a Federally Qualified Health Center (FQHC). This unpaid summer internship offers valuable exposure to healthcare quality programs, performance improvement initiatives, operational project management, and the EPIC electronic health record (EHR) system.
NewIT Hardware Lease Finance Administration Analyst GD Information TechnologyIT Hardware Lease Finance Administration AnalystFairview Park, OhioCross coordination with Sourcing, Inventory Management, Configuration Management, Functional Site Property Administrators, IT Management Representatives, IT Field Services and Finance to ensure smooth, accurate asset management controls from initial receipt of assets through final return/buyout. HOW YOU WILL MAKE AN IMPACT : Cradle to grave management of the leasing process to include the following but not limited to master agreement management, receipt coordination with the inventory management team, lease schedule creation and management in GDIT’s procurement system, closeout and buyout process execution to supporting our internal stakeholders.
Systems Administration VinsonSystems AdministrationCleveland, OHFull timeClient infrastructure support for the assigned region will be the primary focus for this role, however, all remaining available time will be used to support the Grid Services team of Systems Administrators companywide. Utilize remote management and monitoring (RMM) tools to service and support client infrastructure, triage outages or significant changes and notify teams of problems.
Pricing & Contract Administration Analyst Steris PlcPricing & Contract Administration AnalystMentor, OH$59,075–$63,000 / yearAnalyst must have a working knowledge of healthcare contracts, purchasing groups, distributors, and healthcare industry changes, and can proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business. Corporate based point of contact for GPO and IDN Customers, Sales team, Corporate Account Directors, Customer Service and Redistribution for all inquiries related to Customer contract alignment, contract/pricing policies, price inquiries, or other contract terms & conditions.
Senior Specialist - SAP Basis Administration Eaton Corporation PlcSenior Specialist - SAP Basis AdministrationBeachwood, OH$130,000–$190,000 / yearAfter making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. The role partners closely with infrastructure, cybersecurity, application, and business teams to deliver stable, compliant, and scalable SAP environments supporting global business operations.
OGC | Manager - Legal Administration Deloitte Touche Tohmatsu LtdOGC | Manager - Legal AdministrationCleveland, OH$93,000–$191,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Tax Administration Manager BDO USA PCTax Administration ManagerCleveland, OH$75,000–$90,000 / yearThis position works with the Tax Administration Senior Manager to ensure tax administrative processes are followed in compliance with firm policies and procedures, state, and federal regulations and notifies Tax Administration Senior Manager of potential concerns or risk associated with tax processing. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
Senior Director of Finance and Administration Resilience GroupSenior Director of Finance and AdministrationCleveland, OhioThe ideal candidate is a strong finance leader who can report the numbers, build the forecast, challenge assumptions, track performance, and help leadership make better decisions. The Director of Finance & Administration is not expected to personally perform technical IT work, but will be responsible for making sure IT support is reliable, secure, cost-effective, and accountable.
Sr. Director of Finance & Administration Resilience GroupSr. Director of Finance & AdministrationCleveland, OhioA growing manufacturing company is seeking a hands-on Director of Finance & Administration to lead financial operations and partner closely with ownership and operations to drive business performance. If you're a finance leader who enjoys partnering with operations and helping guide business decisions, we'd love to hear from you.
HR Business Partner H.B. Fuller CoHR Business PartnerOH$110,000–$125,000 / yearFounded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The HR Business Partner (HRBP) supports business and workforce outcomes by aligning people strategies with operational goals across the North America region, with primary responsibility for the Michigan Center manufacturing plant.
Entry Level - Business Operations Analyst Further Early CareerEntry Level - Business Operations AnalystCleveland, OhioBeginner proficiency or coursework in economics (SQL), business analytics, organizational communication, Excel/Google Sheets, Salesforce, Google Workspace (Docs, Slides, etc.), Sharepoint, Looker Studio. Hands-on Experience Early: You’ll be embedded early into high-performing teams where your ideas are heard and your work reaches our clients, giving you exposure to real-world projects from the start.
Business Development Representative RichterBusiness Development RepresentativeTwinsburg, OHFull timeIn this role, you will be counted on to make outbound phone calls (cold & warm), send emails, follow up with leads, actively listen, respond to challenging questions, and represent our company in the most beneficial manner. The ideal Business Development Representative "BDR" is an independent, self-motivated, tenacious, and collaborative salesperson whose primary role is to help discover, explore, and qualify new sales opportunities.
Business Analyst FirstEnergy CorpBusiness AnalystOHWe are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401 (k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Review and analyze evaluation documents and results (e.g., evaluation plans, EM&V reports, studies, tracking data, customer surveys, cost-effectiveness analysis) for technical merit; to inform program planning, development, and implementation activities; to recommend improvements to maximize program savings; and to support achievement of compliance requirements.
HR Business Partner LeafHomeHR Business PartnerHudson, OHFull timeMinimum 4 years of broad-based HR generalist experience providing advice, counsel and coaching to leaders with the ability to influence and champion effective leadership and change, developing strong business partnerships to support achievement of business objectives within assigned business groups. Position Summary: Reporting to the HR Manager or Senior HR Manager, the Human Resources Business Partner (HRBP) plays a critical role in strengthening organizational capability through a strong focus on talent management, succession planning, and organization design.
Payroll Business Systems Analyst Nesco Resource, LLCPayroll Business Systems AnalystMayfield Heights, OH$90,000–$100,000 / yearIdentifies the current state of processes, elicits useful and harmful attributes of each, documents models of the processes and facilitates stakeholder groups to consensus regarding new business process designs. The Payroll Business Systems Analyst plays a key role in the support and development of core systems and technical projects as well as communication of business ideas/problems into technical requirements.
GTM Planning Rhythm of Business (ROB) Senior Associate Grant Thornton LLPGTM Planning Rhythm of Business (ROB) Senior AssociateCleveland, OH$96,000–$144,000 / yearIn the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Human Resources Business Partner Conrad's Tire Service IncHuman Resources Business PartnerCleveland, OHIn this role, you will serve as a trusted advisor, aligning business objectives with HR solutions and helping shape a high-performance culture through data-driven decision-making, talent development, and employee engagement initiatives. We are seeking an experienced and strategic Human Resources Business Partner (HRBP) to support our business unit leaders and drive our people strategy across a dispersed field organization.
Insurance Underwriting Business Analyst Deloitte Touche Tohmatsu LtdInsurance Underwriting Business AnalystOH$128,000–$252,500 / yearAs a Senior Consultant, Strategy, Growth and Transformation on the Insurance Solutions team, you will be responsible for advising clients on commercial and specialty insurance underwriting and policy transformation, operating model design, and business process modernization. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Territory Business Manager, Dental Professional Sales (Cleveland, OH) PhilipsTerritory Business Manager, Dental Professional Sales (Cleveland, OH)Cleveland, OH$75,000–$130,000 / yearDuring office visits, lunch and learns and demonstrations, the TBM is building strong, strategic sales partnerships, and driving the Sonicare as the #1 MOR (Most Often Recommended) power toothbrush and solidifies the Zoom brand as the #1 patient-requested professional whitening system. Your skills include exceptional written, verbal, phone, and presentation skills with the ability to quickly learn new concepts, and is proficient in CRM Systems, MS Office (PowerPoint, Excel, Word, Outlook).
Business Office Manager, BOM CommuniCareBusiness Office Manager, BOMParma Heights, OhioMedicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems. We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.
Business Analyst I, Underwriting Amtrust Financial Services IncBusiness Analyst I, UnderwritingCleveland, OHThe Business Analyst I - Underwriting supports underwriting operations by analyzing business processes, gathering requirements, and assisting in the development and implementation of solutions that improve efficiency, accuracy, and profitability. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
Investment Management - Business Strategy Manager Deloitte Touche Tohmatsu LtdInvestment Management - Business Strategy ManagerOH$155,600–$306,800 / yearAs a global leader in providing consulting services to the asset management industry, Deloitte works with clients to position against strategic growth dynamics, enhance the investment operating model, differentiate through distribution and client experience and drive scale through enterprise operating model optimization. Strategy Managers work among strategic advisors to help our clients shape growth strategies, assess market opportunities, refine competitive positioning, redesign operating models, and drive enterprise-wide transformation initiatives.
Business Analyst - Banking & Wealth Management- Cleveland, Columbus, Buffalo Photon Interactive UK LtdBusiness Analyst - Banking & Wealth Management- Cleveland, Columbus, BuffaloCleveland, OHKey Responsibilities: Business Analysis & Requirement Gathering: • Collaborate with business stakeholders, including wealth managers, portfolio managers, and operations teams, to gather and document business requirements related to banking and wealth management processes. System Integration: • Work on the integration of various banking and wealth management systems, including Global Plus, Pershing(for wealth banking operations) and Charles River (for investment management), ensuring seamless data flow and process automation.
Manager, Business Analytics CVS Health CorpManager, Business AnalyticsOH$66,330–$145,860 / yearThis involves extracting, analyzing, and interpreting contracting, utilization, financial, and clinical/quality data from various sources to support nationwide payer contract negotiations, market penetration, conversion, and expansion strategies, value-based care initiatives, and other quantitative analysis & reporting requirements. To develop and deliver decision support tools & insights via creating and sustaining analytics & reporting assets and leveraging business intelligence resources in support of contracting, financial and operational strategic decision-making by Retail Health leadership.
Portal Product Owner - Life and Annuity Business Unit Accenture PlcPortal Product Owner - Life and Annuity Business UnitCleveland, OHOur team of over 975 Life and Annuity industry professionals is helping some of the most recognized insurance brands drive growth with digital innovation, platform modernization, improved product distribution, and personalized customer experiences. Through an ecosystem of top Insurtech partners, we're expanding the ALIP platform's capabilities to provide even greater opportunities for our clients to differentiate and scale business growth.
Business Development Executive Key Family of CompaniesBusiness Development ExecutiveCleveland, OHKBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. This is a high-impact role focused on self-funded and level-funded solutions, designed for someone who thrives in relationship-driven, consultative sales.
Business Systems Analyst Nesco Resource, LLCBusiness Systems AnalystMayfield Heights, OH$110,000–$120,000 / yearWe are seeking an experienced and motivated INFOR ERP professional to serve as the internal subject matter expert and primary administrator for Infor SyteLine/CSI across multiple Nesco manufacturing entities. The successful candidate will serve as a trusted partner to business leaders, a hands-on technical administrator, and an advocate for process improvement and digital innovation.
Technical Business Analyst - Healthcare Billing Quadax Careers & CultureTechnical Business Analyst - Healthcare BillingMiddleburg Heights, OhioThis role will serve as a critical link between business stakeholders and IT, ensuring that billing processes are optimized, compliant, and aligned with organizational goals. We are seeking a detail-oriented and technically proficient Technical Business Analyst with expertise in healthcare billing systems to join our team.
Business Development Executive Key Benefit Administrators IncBusiness Development ExecutiveCleveland, OHKBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. This is a high-impact role focused on self-funded and level-funded solutions, designed for someone who thrives in relationship-driven, consultative sales.
NewSenior Small Business Advocate GD Information TechnologySenior Small Business AdvocateFairview Park, OhioThe Senior Small Business Advocate will support the Small Business Liaison Officer (SBLO) in maintaining GDIT’s small business program, managing reporting obligations, and identifying capable small business partners to support business development and proposal efforts. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Health Systems Business Development Manager (Cleveland, OH) Lyra Health IncHealth Systems Business Development Manager (Cleveland, OH)Cleveland, OHRemote$81,200–$111,650 / yearOutside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.
VP, Supply Chain Management- Integrated Business Planning & Execution Eaton Corporation PlcVP, Supply Chain Management- Integrated Business Planning & ExecutionBeachwood, OH$203,000–$297,000 / yearThis role will be the Head of IBP&E (Integrated Business Planning & Execution) and is responsible for integrating business planning and execution processes across three core areas, ensuring alignment from long-term strategic planning through to operational execution. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Regional Business Director, Gattex (Michigan, Wisconsin, IL, Indiana, Ohio, KY, TN, Charlotte, Atlanta) Takeda Pharmaceutical Co LtdRegional Business Director, Gattex (Michigan, Wisconsin, IL, Indiana, Ohio, KY, TN, Charlotte, Atlanta)OHRemote$180,000–$247,500 / yearBuilding and leading the regional sales team; providing support and coaching for sales team members; establishing and managing relationships with key customers, professionals and internal stakeholders; managing the regional sales business operations (e.g. As a Regional Business Director working in the Gastroenterology Rare Disease Sales Team, you will be empowered to lead and manage a team of Regional Business Managers who promote Takeda's Rare Disease product to an audience of medical professionals.
NewBusiness Systems Analyst Consultant The PNC Financial Services Group IncBusiness Systems Analyst ConsultantStrongsville, OH$75,000–$150,000 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Sr. Financial Analyst, FP&A & Business Systems Arrow International LLCSr. Financial Analyst, FP&A & Business SystemsCleveland, OHWith over 55 years of industry experience, we deliver high-quality products and reliable service, empowering charitable organizations to create fun, competitive, and profitable experiences. Growth & Development - Gain exposure to cross-functional initiatives spanning Finance, Accounting, IT, Sales, and Operations while helping drive process improvements and business transformation efforts.
Senior Oracle Database / E-Business Suite Engineer Sherwin-Williams CoSenior Oracle Database / E-Business Suite EngineerCleveland, OHThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The incumbent works collaboratively with cross-functional teams that include developers, data analysts, data scientists, business analysts, and other relevant stakeholders within the organization.
Risk/GRC Business Technology Manager KeyCorpRisk/GRC Business Technology ManagerBrooklyn, OH$96,000–$181,000 / yearActively manage the relationships with approximately 25 business program owners from across: Risk (Innovation, RCSA, Enterprise, Compliance, Model, Enterprise Change, Exam Mgmt, REA, Reg Change, others), BRC (BRC, TPM, IT ARCA), Internal Audit and Credit Risk Review, Enterprise Client Relations, SOX - Financial Crimes Governance. The Business Technology Manager utilizes technical experience, business acumen, delivery and leadership skills to lead a team in designing, developing, implementing and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function.
Director Business Development DaVita IncDirector Business DevelopmentMiddleburg Heights, OH$98,000–$155,000 / yearComposed of collaborative, strategic, and high-performing professionals, the team focuses on building partnerships with physicians, hospitals, and health systems, while leading acquisitions and expanding the high-performing network. This role requires independent strategic thinking to proactively propose actionable growth strategies, including acquisitions, upstream physician engagement, joint ventures, and value-based care partnerships.
Technical Business Analyst - Healthcare Billing Quadax, Inc.Technical Business Analyst - Healthcare BillingMiddleburg Heights, OH$85,000–$95,000 / yearPart timeThis role will serve as a critical link between business stakeholders and IT, ensuring that billing processes are optimized, compliant, and aligned with organizational goals. We are seeking a detail-oriented and technically proficient Technical Business Analyst with expertise in healthcare billing systems to join our team.
Associate Business Transformation Architect Deloitte Touche Tohmatsu LtdAssociate Business Transformation ArchitectOH$110,700–$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Business Office Manager PACS Group IncBusiness Office ManagerMentor, OHCompletes operational requirements by scheduling and assigning employees; following up on work results. Strong understanding of skilled nursing billing and payment as well as proficient in Microsoft products computer skills.
Finance Business Partner- North America Retail Colson Group USAFinance Business Partner- North America RetailOHWe are seeking a strategic, commercially minded finance leader to serve as the primary finance partner for North America Retail, including eCommerce, with accountability for pricing governance, margin performance, deductions and recovery, and customer and portfolio profitability. The Finance Business Partner will collaborate closely with Sales, Revenue Growth Management, Marketing, Supply Chain, Customer Service, Operations, and Executive Leadership to generate alignment, buy-in, and action against key financial insights and trends.
TA Low Carbon Business Development Specialist BP PlcTA Low Carbon Business Development SpecialistWestlake, OH$100,000–$186,000 / yearSkills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}. Low Carbon Market & Policy Insights- Maintain deep understanding of the low carbon landscape and provide actionable insights on regulatory developments, incentives, and market dynamics to inform strategy and drive adoption.
Business Process Audit Experienced Associate | Internal Audit | Risk Advisory CBIZ IncBusiness Process Audit Experienced Associate | Internal Audit | Risk AdvisoryCleveland, OHAs part of CBIZ, (NYSE: CBZ), one of the top financial services providers in the country, the Risk & Advisory Services group provides internal audit, Sarbanes-Oxley compliance, cybersecurity, supply chain management, ESG and risk consulting services to leading businesses across North America. The Risk & Advisory Services group offers consulting, outsourcing and co-sourcing services to public and private companies of all sizes by providing national caliber expertise combined with highly personalized service.
Business Process Audit Senior Associate | Internal Audit | Risk Advisory CBIZ IncBusiness Process Audit Senior Associate | Internal Audit | Risk AdvisoryCleveland, OHAs part of CBIZ, (NYSE: CBZ), one of the top financial services providers in the country, the Risk & Advisory Services group provides internal audit, Sarbanes-Oxley compliance, cybersecurity, supply chain management, ESG and risk consulting services to leading businesses across North America. The Risk & Advisory Services group offers consulting, outsourcing and co-sourcing services to public and private companies of all sizes by providing national caliber expertise combined with highly personalized service.
Healthcare Provider, Business Operations - Senior Manager PricewaterhouseCoopers LLPHealthcare Provider, Business Operations - Senior ManagerOH$124,000–$280,000 / yearAs a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement.