159 Results for

Call Center Jobs in Holyoke, MA

Jobs

Call Center Coordinator Caring Health Center Inc

Springfield, MA

$19.23–$24 / hour
Full time

In accordance with established procedures, receives, takes messages and forwards all incoming phone calls as appropriate (to triage nurse, interpreters, outreach, or administrative departments) in a friendly manner. Maintains current knowledge of the time requirements of various categories of patient visits, preferences and work schedules of various physicians, and any interpretation needs.

9 days ago

Tech Utility (On Call) - Mass Mutual Center MGM Resorts International

Springfield, MA

THE JOB: Join the dynamic MassMutual Center team as a Tech Utility, where you'll play a vital role in creating memorable guest experiences by setting up various elements such as chairs, bleachers, carpeting, portable flooring, hockey dashers, and ice-making setups. Prior work experience related to setting up and taking down room set-ups within banquets, event halls or meeting services areas.

7 days ago

Call Center Supervisor, E Hartford, CT Hire Evolution Consulting

E Hartford, CT

$29–$31
Quick Apply

The Supervisor works collaboratively with Operations Management, Training, and Quality Assurance to ensure employees meet contractual requirements related to timeliness, accuracy, productivity, and customer service. The Call Center Supervisor is also responsible for identifying and implementing innovative strategies that support continuous operational improvement and result in increased staff productivity, accuracy, efficiency, and overall performance.

9 days ago

Quality Assurance - Call Center, E Hartford, CT Hire Evolution Consulting

E Hartford, CT

$22.40
Quick Apply

Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes.

12 days ago

Supervisor, Call Center, E Hartford, CT onsite Hire Evolution Consulting

E Hartford, CT

$23.35
Quick Apply

The successful candidate will demonstrate strong leadership, analytical, and problem-solving skills, while identifying and implementing strategies to improve operational efficiency, employee performance, service quality, and overall team effectiveness. Maintain current knowledge of relevant government programs, social services, organizational processes, and business requirements to support staff in their daily responsibilities.

15 days ago

Inbound Call Center Reps - Financial Transfer Agent Dept. iShare

Hartford, Connecticut

$19–$24 / hour

iShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly. In this role, you’ll make an impact in the following ways: Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.

30+ days ago

Call Center Quality Analyst Manpower

East Hartford, CT

Quick Apply

Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. The ideal candidate will demonstrate strong analytical skills, excellent communication abilities, and a proactive approach to continuous improvement, aligning successfully within a dynamic and inclusive work environment.

1 day ago

Sales Call Center Representative CVS Health Corp

Remote

$15–$32.31 / hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.

30+ days ago

CSR, Call Center, E Hartford, CT Hire Evolution Consulting

E Hartford, CT

$19.94
Quick Apply

We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. Looking for an opportunity to build your administrative and customer service experience with a well-established organization?

2 days ago

Call Center Supervisor Manpower

East Hartford, CT

Full time
Quick Apply

Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale.

3 days ago

Call Center Global Channel Management

East Hartford, Connecticut

Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service. Sr Call Center requires: Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience.

21 days ago

Call Center Dispatch Global Channel Management

East Hartford, Connecticut

Call Center Dispatcher requires: 6 months minimum experience in call center/dispatcher experience. Call Center Dispatcher duties: Accurately respond to incoming calls received by the call center.

21 days ago

Senior Security Operations Center (Soc) Analyst ISO New England Inc.

Holyoke, MA

$115,000–$142,000 / year

Critical Infrastructure SOC Competencies: Composure under pressure: Ability to remain calm, focused, and methodical during high-severity incidents where decisions directly impact grid reliability and public safety. Operate independently with minimal supervision to detect, analyze, and respond to complex security threats in a fast paced, mission critical SOC environment supporting electric grid operations.

5 days ago

Customer Service, Call Center, E Hartford, CT, onsite Hire Evolution Consulting

E Hartford, CT

$19.94
Quick Apply

Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.

15 days ago

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Agawam, MA

Conduct inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services. Join Braman Termite & Pest Elimination - a fourth-generation, family-owned and operated company proudly serving Southern New England since 1890.

21 days ago

Substitute Teacher (On-Call | Flexible Schedule) The Learning Experience

Westfield, Massachusetts

$17–$22 / hour

Responsive recruiter Replies within 24 hours About Us The Learning Experience at Westfield is a premier early childhood education center dedicated to fostering a love of learning in a safe, engaging, and nurturing environment. Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development.

30 days ago

Night Call Center Representative Berkshire East Ski Resort

Charlemont, MA

Temporary
Quick Apply

Responsibilities include, but are not limited to:-Answering phones and emails while responding and replying to customers promptly in a professional manner to provide exceptional experiences during all guest interactions.-Process payments and send confirmation details to customers in a timely manner.-Work in the ticket window when necessary. -Answer any questions customers might have about the reservation process.-Provide support to customers who may need to amend or cancel a reservation-Review and respond to emails and phone messages in a timely fashion.-Monitor review/chat platforms and ensure responses are accurate and completed in a timely manner.

20 days ago

Family Medicine Physician - Light Call Valley Medical Group

Greenfield, Massachusetts

$235,000–$300,000 / year

Position Highlights: ·Guaranteed salary, sign on and productivity bonuses ·5 Weeks PTO + paid holidays ·Shareholder status after two years ·Flexible schedule for a guaranteed work/life balance ·Comprehensive benefit package ·Full and part time opportunities ·Patient census is 20 per day ·Light shared call from home ·Opportunity to develop special professional interests ·Suboxone training if desired ·Additional stipend is available for teaching advanced practitioners ·Leadership opportunities Salary Range: $235,000.00 To $300,000.00 Annually Valley Medical Group has offices in Greenfield, Northampton, Amherst and Easthampton and are comprised of full service health centers. The practice boasts a full range of patient care services beyond primary care including; physical therapy, behavioral health, eye care, sports medicine, rheumatology, endocrinology, radiology, onsite lab and day surgery center.

20 days ago

Call Center Marketing Specialist Yankee Home

Chicopee, Massachusetts

In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Yankee Home Improvement , one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.

30+ days ago

Call Center Dispatcher Global Channel Management

East Hartford, Connecticut

Call Center Dispatcher requires: 6 months minimum experience in call center/dispatcher experience. Call Center Dispatcher duties: Accurately respond to incoming calls received by the call center.

30+ days ago

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Call Center Jobs in Holyoke, MA

Call Center Coordinator Caring Health Center Inc

Tech Utility (On Call) - Mass Mutual Center MGM Resorts International

Call Center Supervisor, E Hartford, CT Hire Evolution Consulting

Quality Assurance - Call Center, E Hartford, CT Hire Evolution Consulting

Supervisor, Call Center, E Hartford, CT onsite Hire Evolution Consulting

Inbound Call Center Reps - Financial Transfer Agent Dept. iShare

Call Center Quality Analyst Manpower

Sales Call Center Representative CVS Health Corp

CSR, Call Center, E Hartford, CT Hire Evolution Consulting

Call Center Supervisor Manpower

Call Center Global Channel Management

Call Center Dispatch Global Channel Management

Senior Security Operations Center (Soc) Analyst ISO New England Inc.

Customer Service, Call Center, E Hartford, CT, onsite Hire Evolution Consulting

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Substitute Teacher (On-Call | Flexible Schedule) The Learning Experience

Night Call Center Representative Berkshire East Ski Resort

Family Medicine Physician - Light Call Valley Medical Group

Call Center Marketing Specialist Yankee Home

Call Center Dispatcher Global Channel Management

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