Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.Customer Service / Call Center Representative (Phone Support Experience)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.
NewRadiology Scheduler Call Center UnitedHealth GroupRadiology Scheduler Call CenterMiddletown, NY$16–$29 / hourPerforms certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Outside Sales Representative (Bronx) Sunbelt RentalsOutside Sales Representative (Bronx)Maspeth, NY$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Call Center/Customer Service Executive (Phone Support) TRIGYN TECHNOLOGIES, INC.Call Center/Customer Service Executive (Phone Support)Queens, NY$18–$19 / hourContractorTrigyn's Direct Government Client has openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. PLEASE NOTE: • Candidates will need to be available to work shift schedules as below:
NewCustomer Service/ Call Center Representative DARCARS Automotive GroupCustomer Service/ Call Center RepresentativeMount Kisco, NYFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Call Center Representative CareerscapeCall Center RepresentativeHybrid, NY$45,000–$68,000 / yearFull timeThis is a high-volume, fast-paced role for someone who enjoys helping customers, solving problems quickly, and delivering professional service across phone, chat, and email channels. This role is a strong fit for candidates looking to build a long-term career in customer service, call center operations, sales support, client support, or customer success.
Remote Healthcare Call Center Representative Conduent IncRemote Healthcare Call Center RepresentativeNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Requirements for Remote Call Center Representative: Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
NewRetirement Benefits Call Center Representative Conduent IncRetirement Benefits Call Center RepresentativeNY$35,280–$44,100 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. This role requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering professional and empathetic customer service in a fast-paced call center environment.
Call Center Representative KLAUS ROOFING SYSTEM UPSTATE NEW YOCall Center RepresentativeAlbany, NYIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Representative I- Member Experience Niagara's Choice Federal Credit UnionCall Center Representative I- Member ExperienceLockport, NYFull timeVerify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Remote Benefits Call Center Representative Conduent IncRemote Benefits Call Center RepresentativeNYRemote$32,760–$40,950 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
NewPart Time CSR-Call Center Representative Capital District Transportation Authority-CDTAPart Time CSR-Call Center RepresentativeAlbany, NYAbility to multitask, navigate, and successfully use Microsoft Office such as Word, Excel Outlook, many different types of specific software programs, as well as internet-based programs. Duties and Responsibilities: Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs.
NewCSR-Call Center Representative Capital District Transportation Authority-CDTACSR-Call Center RepresentativeAlbany, NYAbility to multitask, navigate, and successfully use Microsoft Office such as Word, Excel Outlook, many different types of specific software programs, as well as internet-based programs. Duties and Responsibilities: Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative 2 (NY HELPS) New York State Thruway AuthorityCall Center Representative 2 (NY HELPS)NY$56,506–$68,630 / year3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.
Call Center Representative TEG Federal Credit UnionCall Center RepresentativeFishkill, NY$21–$24 / hourWith over $400 Million in assets located in beautiful Hudson Valley, NY, TEG Federal Credit Union has over 37,000 members, 9 branches, an amazing employee culture, strong history of member service excellence and is one of the most respected financially sound organizations in the area. This role is all about helping members over the phone: answering questions, resolving issues, and guiding them to products and services that support their financial well-being.
Pharmacy Call Center Representative SUNY Upstate Medical UniversityPharmacy Call Center RepresentativeSyracuse, NYProvide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Minimum Qualifications: Associate''s degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required.
Call Center Representative Teachers Federal Credit UnionCall Center RepresentativeHauppauge, NY$23–$27 / hourComplies with all applicable laws, regulations, Credit Union policies and procedures, and ensures compliance with all governing regulations, including: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Truth-in Savings and Fair Credit Lending Practices. Supports and educates members on the use of Online/Mobile Banking, Debit Cards, transactional account usages, general account inquiries and other services that are provided to members.
Call Center Representative Cellular SalesCall Center RepresentativeRochester, NY$17–$20 / hourEssential Functions • Follow up on distributed leads • Generate store traffic and contribute to the markets success • Handle customer inquiries both by phone and text • Support sales force by generating sales leads • Follow communication scripts when handing different topics • Research required information using available resources • Provide customers with product and service information. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
NewFWS Student Assistant - Admission Call Center Representative The New SchoolFWS Student Assistant - Admission Call Center RepresentativeNew York, NYThe Admissions Call Center Representative will be responsible for fielding a series of admissions inquiries from prospective students, parents, and counselors on The New School Admissions phone line. The Admissions Call Center Representative will help triage communication across departments and convey information regarding application instructions, admission events registration, deadlines, campus updates, program information, and general inquiries.
Call Center Representative Health Plan-Work From Home Presbyterian Healthcare ServicesCall Center Representative Health Plan-Work From HomeNYAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. A thorough knowledge of reimbursement methodologies i.e. DRG, Relative Value Systems, Per Diem, Fee schedule, Capitation, etc and some knowledge of risk sharing programs helpful.
NewAdult Hematology Oncology Call Center Representative SUNY Upstate Medical UniversityAdult Hematology Oncology Call Center RepresentativeSyracuse, NYThe Representative will provide one-call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers with all aspects of care, including Cancer Center class and event registration and general information about programs, providers, and services of the Upstate Cancer Center. Job Summary: As a Cancer Center Call Representative, responsibilities include answering incoming lines (and emails) to the call center for Adult Hematology/Oncology (when a nurse isn''t readily available), in the Cancer Center.
Call Center Representative Bath PlanetCall Center RepresentativeHolbrook, NYResults-driven mindset – ability to turn conversations into opportunities and influence homeowners on the value of scheduling a visit with our outside sales team . Bath Planet of Metro New York is one of the fastest growing brands in the acrylic bath remodeling industry.
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Call Center Representative III University of RochesterCall Center Representative IIIRochester, NY$20.31–$27.42 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients on behalf of the physicians and medical providers. Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.
Call Center Representative University of RochesterCall Center RepresentativeRochester, NY$19.72–$26.62 / hourResponsibilities: Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Involves the collecting, assessing, submitting, processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential information from various business systems and in accordance with multiple work-flow protocols.
Call Center Representative (English-Spanish required) DD SERVICES INCCall Center Representative (English-Spanish required)Westbury, NYThis Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center. We are seeking a professional and personable Bi-Lingual Call Center Representative to join our team.
Call Center Representative II University of RochesterCall Center Representative IIRochester, NY$19.08–$25.77 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Call Center Representative-2 University of RochesterCall Center Representative-2Rochester, NY$19.08–$25.77 / hourResponsibilities: Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
NewCall Center Representative - Corporate Woods University of RochesterCall Center Representative - Corporate WoodsRochester, NY$19.72–$26.62 / hourProvides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHANY$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewCall Center Representative - Debt Counselor Hybrid ConServeCall Center Representative - Debt Counselor HybridBuffalo, NYFor 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions andgovernment contracts. Skills/ Requirements: The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST.
NewCall Center Representative Planned Parenthood of Orange and San Bernardino CountiesCall Center RepresentativeRochester, NY$18.95–$21.93 / hourAnswers incoming calls and independently handles the appointment setting process by assisting the patient with identification of the type of appointment needed (new patient, pregnancy test, problem appointment, follow-up, etc.). Directs or transfers calls regarding insurance verification, fundraising, employment opportunities, media, education outreach, advocacy, employees or general inquiries to the appropriate department director/manager.
Call Center Representative Berkshire BankCall Center RepresentativeNY$20–$28.90 / hourEnsures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.
Call Center Representative (000290) MindlanceCall Center Representative (000290)New York, NY$30.12–$32.05 / hourJob Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Call Center Representative MACNY's Job BoardCall Center RepresentativeNew York Mills, New YorkRemoteFull timeAcross four manufacturing and distribution centers in Central New York, we’re committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer’s lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use.
Call Center Representative Hudson River Community Credit UnionCall Center RepresentativeNY$20–$25 / yearHRCCU is seeing a call center representative to serve as the primary point of contact for members, delivering exceptional service through inbound and outbound phone communications, email, and other digital channels. Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.
Call Center Representative - ENT LancesoftCall Center Representative - ENTEast Syracuse, NY$19Handle customer complaints, provide appropriate solutions and alternatives within the time limits;follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents. · Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas.
CALL CENTER REPRESENTATIVE JonesbororealtycompanyCALL CENTER REPRESENTATIVEFlorida, FloridaWith over 20 years of experience in the industry, we have established a strong reputation for providing exceptional customer service and delivering excellent results for our clients. As a Call Center Representative, you will be responsible for handling a high volume of inbound and outbound calls from clients, providing them with information, and assisting them with their inquiries and concerns.
Call Center Representative Renewal by Andersen of Eastern NYCall Center RepresentativeSchenectady, New YorkPart timeRenewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
NewCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRochester, NY$17–$20 / hourSince opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Sales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & Moving College Hunks Long IslandSales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & MovingBohemia, NY$22–$28 / hourThe Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island.
Call Center representative (Bilingual - Spanish) Molly Maid IncCall Center representative (Bilingual - Spanish)Commack, NY$17–$20 / hourAs a Customer Service Representative, you will be responsible for: Growing and retaining customers - answer phone calls with a smile and book estimates and cleans for our valued customers. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
Patient Care Call Center Representative Kinney DrugsPatient Care Call Center RepresentativeEast Syracuse, New York$15–$17 / hourFull timeOverview: Scope of Responsibilities: Demonstrates skillset and knowledge of Kinney Drugs retail pharmacy resources, within their respective platforms, to effectively answer and document patient related inquiries, complete patient updates and service patient and store requests in an accurate and efficient manner. Quality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures.
Patient Care Call Center Representative KPH Healthcare ServicesPatient Care Call Center RepresentativeEast Syracuse, New York$15–$17 / hourFull timeOverview: Scope of Responsibilities: Demonstrates skillset and knowledge of Kinney Drugs retail pharmacy resources, within their respective platforms, to effectively answer and document patient related inquiries, complete patient updates and service patient and store requests in an accurate and efficient manner. Quality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures.
Call Center Representative - Automotive Service BDC DePaula MazdaCall Center Representative - Automotive Service BDCColonie, New YorkDePaula Mazda is looking to hire a motivated customer service representative to work in our call center scheduling appointments for our service department. Answering all incoming phone calls and scheduling service appointments for customers in X-Time.
Inbound Call Center Representative Mavis Tire Supply LLCInbound Call Center RepresentativeNYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
$1000 Sign On Bonus - Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard Dermatology$1000 Sign On Bonus - Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYSheepshead Bay, New YorkAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries.
Member Service Representative (Call Center) $20/hr. Broadview Federal Credit UnionMember Service Representative (Call Center) $20/hr.Albany, New YorkHandle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering relationships with members to enhance satisfaction.