Warehouse Manager & Assembly Engineer Private Manufacturing CompanyWarehouse Manager & Assembly EngineerMentor, OH$80,000–$100,000 / yearFull timeContinually developing the department with continuous improvements via systems, reports, software, hardware, automation, procedures, audits, etc. to make the department more robust (error resistant), more efficient (more done with less labor required), organized, and more accountable. Responsible for managing the assembly and warehouse departments and the people who work in those departments including but not limited to finding, recruiting, training, improving, monitoring, disciplining, and terminating workers.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNAkron, OHOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Customer Account Manager - Industrial Distribution and Manufacturing TCH IndustriesCustomer Account Manager - Industrial Distribution and ManufacturingBrooklyn Heights, OHFull timeYour primary responsibility is Vendor Managed Inventory (VMI): you own the full cycle of your assigned accounts, from scheduled site visits and physical stock counts to replenishment coordination, discrepancy resolution, and continuous relationship building. Their team includes certified specialists in hose and fitting assembly specification, lubrication system design, pumping and dispensing systems, spray finishing, and factory-authorized service and repair.
Construction Project Manager Marous Brothers ConstructionConstruction Project ManagerWilloughby, OHFull timeWorking closely with architects, engineers, and subcontractors, you'll drive progress, communicate updates to stakeholders, and represent MBC professionally both on‑site and in the community. Based onsite in Willoughby, OH, you'll take full ownership of high‑profile, complex construction projects where accountability, precision, and leadership drive results.
NewLicensed Salon Manager Sport ClipsLicensed Salon ManagerTwinsburg, OH$55,000–$80,000 / hourSee Sport Clips Inc Privacy Policy at https://www.sportclipscareers.com/privacy-policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At Sport Clips- our nationally recognized brand provides an unmatched experience for the most up to date mens haircuts and grooming.
NewMaterial Program Manager STS Technical ServicesMaterial Program ManagerCleveland, OHThe Material Program Manager coordinates all Material Programs Management activities, including AOG support, on-site stock audits and reconciliations, core return analysis, invoice disputes, retrofit and sales campaigns and other material and logistics topics that enhance direct customer support. This role is ideal for an experienced material support and supply chain professional with strong aviation parts knowledge, customer account management experience and the ability to support high-pressure material service needs in a fast-moving aviation environment.
MEP Manager JobotMEP ManagerCleveland, OH$100,000–$175,000 / yearOur robust offering—which includes strategy, operational improvements, construction, and engineering—enables us to create one-of-a-kind solutions at the highest levels of customization, delivering precision and partnership to some of the world’s most sophisticated organizations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Complex Care Nurse Manager (RN) ChenMedComplex Care Nurse Manager (RN)Cleveland, OH$36.90–$52.70The Intensive Community Care Manager (ICCM) is a Registered Nurse (RN) who works with our highest complexity patients, their primary care physicians, and other members of the care team that provides hyperfocus case management and field nursing interventions to prevent unnecessary hospital arrivals, keep patients engaged in our intensive primary care model and maximize their healthy time at home. They will assess, evaluate, and coordinate the team’s efforts to stabilize our highest risk patients, with special areas of focus including safe transitions of care from facilities back to our primary care teams, stabilization of our highest risk ambulatory patients and outreach to patients who are assigned to us but are not engaged in care.
Project Manager - Commercial Contruction Michael Page USAProject Manager - Commercial ContructionCleveland, OH$90,000–$120,000 / yearFull timep>If you're a Construction Project Manager with experience in commercial projects, including office, restuarant, education, and retail projects, this role offers the chance to grow your career while working on dynamic builds in the Cleveland area. Known for their commitment to quality, innovation, and employee development, they offer the resources of a large firm with the agility and close-knit culture of a smaller company.
Project Manager - Cleveland based Construction Michael Page USAProject Manager - Cleveland based ConstructionCleveland, OH$90,000–$130,000 / yearFull timeJoin a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Construction Project Manager who thrives on challenge and loves seeing plans come to life.
NewConstruction Project Manager - K-12, Healthcare Michael Page USAConstruction Project Manager - K-12, HealthcareCleveland, OH$110,000–$145,000 / yearFull timeJoin a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Construction Project Manager who thrives on challenge and loves seeing plans come to life.
Senior Project Manager - Cleveland Construction Michael Page USASenior Project Manager - Cleveland ConstructionCleveland, OH$120,000–$145,000 / yearFull timep>Join a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Senior Project Manager who thrives on challenge and loves seeing plans come to life.
Project Manager - Large Commercial Construction Michael Page USAProject Manager - Large Commercial ConstructionCleveland, OH$100,000–$125,000 / yearFull timeJoin a respected general contractor with a strong reputation for delivering complex, high-quality projects that shape communities. We're looking for a Project Manager who thrives on challenge and loves seeing plans come to life.
Senior Construction Project Manager Michael Page USASenior Construction Project ManagerCleveland, OH$115,000–$150,000 / yearFull timePeople who work here consistently talk about how supported, trusted, and valued they feel, and it shows in their tenure: employees stay because leadership listens, invests in their growth, and builds an environment where good people can truly thrive. Whether you aspire to grow into senior leadership someday or want to become a deeply respected technical expert, this organization provides the mentorship, stability, and project diversity to make that happen.
Construction Project Manager Michael Page USAConstruction Project ManagerCleveland, OH$100,000–$130,000 / yearFull timePeople who work here consistently talk about how supported, trusted, and valued they feel, and it shows in their tenure: employees stay because leadership listens, invests in their growth, and builds an environment where good people can truly thrive. Whether you aspire to grow into senior leadership someday or want to become a deeply respected technical expert, this organization provides the mentorship, stability, and project diversity to make that happen.
NewSenior Project Manager - Commercial Construction Michael Page USASenior Project Manager - Commercial ConstructionCleveland, OH$120,000–$150,000 / yearFull timePeople who work here consistently talk about how supported, trusted, and valued they feel, and it shows in their tenure: employees stay because leadership listens, invests in their growth, and builds an environment where good people can truly thrive. Whether you aspire to grow into senior leadership someday or want to become a deeply respected technical expert, this organization provides the mentorship, stability, and project diversity to make that happen.
Project Manager | Commercial Construction JobotProject Manager | Commercial ConstructionCleveland, OH$115,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our in-house teams cover every phase of the project lifecycle - from estimating and engineering to construction and accounting - allowing us to move faster, coordinate seamlessly, and deliver results our clients can count on.
Construction Project Manager - Cleveland Michael Page USAConstruction Project Manager - ClevelandCleveland, OH$110,000–$145,000 / yearFull timeThe company specializes in a wide range of project types across sectors, including commercial office, healthcare, education, sports & recreation, hotels, and public projects. Proven experience as a Project Manager overseeing commercial construction projects (ground-up and/or large scale renovation projects).
Chef Manager AramarkChef ManagerAkron, OH$70,000–$74,000BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Electrical Project Manager JobotElectrical Project ManagerAkron, OH$120,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
SR. Project Manager (1096) BC ForwardSR. Project Manager (1096)Brooklyn, OHFull timeThe ideal candidate will have strong experience in Agile/Scrum and Waterfall delivery, application development lifecycles, vendor management, and financial services and a proven ability to deliver complex initiatives, manage cross-functional teams, and drive scope, schedule, budget, and risk outcomes . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewTravel Nurse RN - Nurse Manager - $1,783 to $1,982 per week in Cleveland, OH All Medical PersonnelTravel Nurse RN - Nurse Manager - $1,783 to $1,982 per week in Cleveland, OHCleveland, OH$1,783–$1,982Established in 1990, our staffing business lines place locum tenens, travel nursing, travel therapy, allied health, and clinical laboratory professionals from coast-to-coast. Provides oversight and coaching of, and delegates work to, nursing staff including direct care RNs and LVNs during the assigned shift.
NewProject Manager Michael Page USAProject ManagerCleveland, OH$100,000–$120,000 / yearFull timeRequirements The Project Manager will be responsible for: Provide project leadership and establish, implement and support a proactive project safety culture Manage the development and review of bid packages to procure competitive subcontract proposals Manage job-site subcontractor meetings to ensure that the project goals are met Review monthly invoices and oversees documentation and approval needed to ensure timely funding for the project Lead the management of cost reporting including but not limited to contracts, purchase orders, and scope revisions to achieve defined project goals Ensure overall financial health of the project and project forecasts Represent our client in the subcontract negotiations Their priorities also include Sustainability initiatives, DE&I strategies, and giving back to the community through a variety of community service efforts, Scholarships, and Tuition Re-imbursement for those interested in pursuing a career in Construction.
Quality Manager | Plastics Manufacturing Michael Page USAQuality Manager | Plastics ManufacturingKent, OH$80,000–$90,000 / yearFull timeReporting directly to the Director of Quality, this individual will play a critical leadership role in maintaining product quality, driving continuous improvement, and fostering a strong safety culture across the plant. Their products include seals, gaskets, weather stripping, truck bed seals, and other engineered rubber components, with plans to expand into additional markets such as aerospace.
Branch Manager United RentalsBranch ManagerMedina, OHThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewGeneral Manager Crash ChampionsGeneral ManagerChagrin Falls, OHAs one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs.
On-Site Program Manager SmartStart Education, LLCOn-Site Program ManagerCleveland, OHThis individual plays a critical role in maintaining exceptional instructional quality, supporting academic staff, and building trusted partnerships with school leaders. The ideal candidate has experience in classroom instruction and program implementation, excels at relationship management, and is passionate about improving student outcomes through high-quality educational programming.
NewFinance Manager (Manufacturing) JobotFinance Manager (Manufacturing)Mentor-on-the-Lake, OH$125,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a mission centered on eliminating preventable blindness, the company combines innovation, operational excellence, and global collaboration to deliver impactful products and drive meaningful healthcare advancements worldwide.
NewDirect Sales Manager - Base Salary + Full Benefits Safe Haven SecurityDirect Sales Manager - Base Salary + Full BenefitsCleveland, OH$120,000–$200,000A sales leadership role with 70% of time spent in the field and 30% spent in the office, leading and coaching a team of Outside Sales Representatives selling ADT's core residential product: Home Security and Home Automation. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service.
NewSite Manger Ecolab Inc.Site MangerCleveland, OH$81,200–$121,700 / yearWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power, and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. .
NewOperations & Finance Manager Gables Search GroupOperations & Finance ManagerLorain, OH$120,000–$140,000The Manager, Operations & Finance – USA is responsible for the overall leadership and management of the U.S. business entity, including manufacturing operations, central warehouse, finance, and supporting business functions. ·Knowledge of and experience organizing effective business operations in a commercial environment; ·Knowledge of and insight into factors that influence the realization of customer needs and customer satisfaction regarding manufacturability, quality, return, risk management, etc.
Tax Supervisor/Manager - CPA JobotTax Supervisor/Manager - CPAAkron, OH$90,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We work with a wide range of clients, from privately held companies to nonprofits and individuals, and we take pride in building real relationships, not just checking boxes.
Software Development Manager HEXPOLSoftware Development ManagerBurton, OhioFull timeAdditional Information: HEXPOL Compounding Americas (HCA) is an essential early contributor to the global value chain responsible for the safety, quality, and performance of rubber compounding products and components used by original equipment manufacturers across a range of industries. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the development team on issues related to the design, development, and deployment of mission-critical information and software systems.
Staff Learning & Development Manager Benesch LawStaff Learning & Development ManagerCleveland, OH$118,000–$149,000 / yearFull time4. Administers the firm's SkillPath learning subscription, including user setup, curation of recommended learning paths by role/level, and regular reporting on enrollments, completions and utilization trends to HR leadership. Assists with maintenance and update of the Benesch Learning Center, including reviewing learning modules, designing new on-demand learning content, updating content in the Center, running and analyzing reports, and promoting staff engagement with the Center.
Senior R&D Product Development Manager Avient CorpSenior R&D Product Development ManagerAvon Lake, OHProgram Leadership & Governance: Lead and govern multi-million-dollar R&D programs across global teams from concept through commercialization, ensuring compliance, risk mitigation, financial stewardship, and delivery of stage‑gate milestones. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals.
Business Development Manager - Talent Community CBRE Group IncBusiness Development Manager - Talent CommunityCleveland, OHChicago - Illinois - United States of America, Cleveland - Ohio - United States of America, Columbus - Ohio - United States of America, Dallas - Texas - United States of America, Detroit - Michigan - United States of America, Houston - Texas - United States of America, Milwaukee - Wisconsin - United States of America, Minneapolis - Minnesota - United States of America, Saint Louis - Missouri - United States of America, San Antonio - Texas - United States of America. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
Industrial Sales Account Manager Trainee - Development Program SunSourceIndustrial Sales Account Manager Trainee - Development ProgramSolon, OHAs a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers.
Senior Business Development Manager - Transportation Business Unit TTI IncSenior Business Development Manager - Transportation Business UnitOH$140,000–$170,000 / yearOur Senior Business Development Managers Team: Drives the design and sale of Transportation products by working closely with branch sales teams to develop and execute transportation-focused sales strategies, generate qualified opportunities, and call on Transportation OEMs, Tier 1s, and contract manufacturers with the assigned territory. Primary responsibilities include identifying and creating new design and sales opportunities, defending existing business, and expanding content and share of wallet at targeted customers through close collaboration with branch teams, Transportation suppliers, and internal resources.
WGL Energy - Sr. Business Development Manager Washington Gas Light CoWGL Energy - Sr. Business Development ManagerOHSuccess in this role requires deep knowledge of the Ohio retail energy market, strong relationship‑building capabilities, and a strategic, consultative approach to positioning WGL Energy's value proposition with both customers and channel partners. This role works closely with internal teams-including Sales Support, Customer Service, Pricing, Operations, Enrollments, Billing, Credit, and IT-to maximize sales performance, retention, and customer and broker satisfaction.
Business Development Manager - Financial Wellness Solutions PNC BankBusiness Development Manager - Financial Wellness SolutionsCleveland, OhioPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Intelisys: Business Development Manager - Ohio Region ScanSource IncIntelisys: Business Development Manager - Ohio RegionOH$114,000–$120,000 / yearResponsibilities include creating a proactive sales function to optimize revenue opportunities and growth from assigned sales partners, on-boarding and stewarding of sales partners, sales of enhanced services, and other opportunities as identified. ESSENTIAL FUNCTIONS: Essential functions include, but are not limited to the following: Achieve monthly/annual targets for assigned Sales Partners quotes, orders submitted, net billings, gross commissions, and gross profits.
Business Development Manager - Rubber Products Applied Industrial Technologies IncBusiness Development Manager - Rubber ProductsOHResponsibilities: • Coordinate conveyor belt /rubber product initiatives with various Service Centers and Regional Managers • Make rubber product / conveyor belt presentations to both internal associates and customers • Conduct training for both internal associates and customers • Make joint sales calls with the field sales staff • Assist in the development of rubber product / conveyor belt data collection; interchange information, case histories, documented value-added benefits, and application data • Partner in setting - and meeting/exceeding - sales target goals and execution • Participate in installations and repairs. Requirements: • 3+ years of proven technical lightweight conveyor belt sales and service experience OR belt service, fabrication, installation experience • Use of proper English grammar, written and verbal • Ability to read / understand technical drawings • Work independently and as part of a team • Valid driver's license and clean driving record.
NewSenior Practice Development Manager - Cleveland/Columbus Bausch & Lomb IncSenior Practice Development Manager - Cleveland/ColumbusCleveland, OHObjective: The Practice Development Manager (PDM) is responsible for engaging cataract and refractive ophthalmology practice staff to grow utilization of our eyeTelligence platform, and providing on-going field-based practice education, development solutions, clinical staff training, and customer support. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.
Senior Global Learning & Organizational Development Manager Avient CorporationSenior Global Learning & Organizational Development ManagerAvon Lake, OHFull timeBy playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient's strategic goals, to meet our customer needs, and to accomplish your career goals. Leads a high performing global team who design and deliver professional and leadership training and development processes, performance management, and succession planning strategy, taking into account cultural differences around the world to apply global programs with local focus.
Health Systems Business Development Manager (Cleveland, OH) Lyra Health IncHealth Systems Business Development Manager (Cleveland, OH)Cleveland, OHRemote$81,200–$111,650 / yearOutside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs.
Development Manager - Healthcare Technology MaximusDevelopment Manager - Healthcare TechnologyCleveland, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.
Business Development Manager Linde plcBusiness Development ManagerOHYou will grow industrial gases and equipment business across select East Region states using value-based, consultative, and technical sales approaches with general direction from the Director of Business Development. You will focus on Chemicals & Refining, Energy & Bio-Industrials, and Food & Beverage industries, supporting coverage across Western NY, Western PA, or Northern OH, with compensation including base salary, commission, and a company car.
Business Development Manager III - Financial Wellness Solutions The PNC Financial Services Group IncBusiness Development Manager III - Financial Wellness SolutionsOH$80,000–$179,400 / yearThis role is primarily focused on supporting the Relationship Manager (RM) book of business, working with assigned Relationship Managers to pursue opportunities with existing clients and targeted prospects within the Large Corporate, Diversified Industries Group (DIG), and Financial Institutions Group (FIG) segments. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Business Development and Industry Marketing Manager Applied Industrial Technologies IncBusiness Development and Industry Marketing ManagerCleveland, OHFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Business Development Manager J.B. Hunt Transport Services IncBusiness Development ManagerAkron, OH$70,500–$88,100 / yearJob Description: Key Responsibilities: • Utilize data insights and sales enablement tools to conduct lead generation activities for new business, including cold calling, networking and other opportunity-prospecting methods in order to convert new business; assess prospecting strategy with leadership to ensure alignment with business objectives. • Set expectations during implementation for internal resources to maintain the health of the account including, customer KPI review, revenue quality and additional opportunity monitoring, and reviewing contract and pay terms to ensure adherence to agreement; receive support from senior team members for customers larger and/or more complex than typical scope.