This manager sets priorities, manages team capacity and performance, removes barriers, oversees service quality and escalations, and partners with HR, People Systems, Payroll, Talent Acquisition, Total Rewards, Finance, Legal, and business stakeholders to deliver a simple and reliable employee and manager experience. Hold the HR Administration team accountable for appropriately documenting, resolving, and communicating employee and manager requests through ServiceNow and for completing accurate, timely updates in Workday.