Call Center Rep Lowell General HospitalCall Center RepBoston, MA$17–$20.77 / hourGENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeMAMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Automotive Service Call Center - Porsche Boston Asbury AutomotiveAutomotive Service Call Center - Porsche BostonNatick, MA$45,000–$50,000 / yearAutomotive Call Center Representative - Service BDCNatick, MA | $45,000-$50,000 a yearFor more than 39 years, Herb Chambers has been committed to delivering exceptional client experiences, and we know that starts with our most valuable asset-our people. As a Service BDC Representative, you'll be the first point of contact for our service clients, helping them schedule appointments, answer questions, and ensure every guest receives a guest-centric experience.
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
Patient Access Rep - Beverly Call Center Lahey Hospital and Medical CenterPatient Access Rep - Beverly Call CenterBeverly, MA$20.50–$27.59 / hourThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
EPIC Integration Engineer (Cheers, Clinic & Call Center) Saviance TechnologiesEPIC Integration Engineer (Cheers, Clinic & Call Center)Boston, MARemoteWe are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.
NewFares Call Center Representative Apidel TechnologiesFares Call Center RepresentativeQunicy, MAContractorProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
Patient Access Rep - Beverly Call Center Beth Israel Lahey HealthPatient Access Rep - Beverly Call CenterBeverly, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
NewCall Center Agent Part Time Spire Orthopedic PartnersCall Center Agent Part TimePeabody, MAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Patient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
NewCall Center Scheduler APDermCall Center SchedulerActon, MassachusettsRemote$19–$28.50 / hourFull timeVerifying every caller’s information which includes; date of birth, home address, home telephone number, work telephone number, cell/pager number, checking patients insurance eligibility status by one click of a button, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount. Pre-Registers all New Patients which includes name, sex, date of birth, home address, home telephone number, work telephone number, cell/pager number, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount.
ERTS Call Center Specialist- Day Shift Clean Harbors IncERTS Call Center Specialist- Day ShiftNorwell, MA$20–$23 / hourThis role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Norwell, MA.
ERTS Call Center Specialist Clean Harbors IncERTS Call Center SpecialistNorwell, MA$20–$23 / hourThis role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Jacksonville, FL.
Call Center Support I-1 J.B. HuntCall Center Support I-1Lowell, MAFrom competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. Job Summary: Job Description: Qualifications: Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.
Practice Assistant II, Call Center, Endoscopy Brigham and Women's HospitalPractice Assistant II, Call Center, EndoscopyBoston, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Practice Assistant II utilizes all aspects of the scheduling system including booking appointments with appropriate providers within scheduled timeframe and ensures accurate and complete information is entered.
On Call Banquet Server - Renaissance Framingham Hotel & Conference Center HotelOn Call Banquet Server - Renaissance Framingham Hotel & Conference CenterFramingham, MassachusettsRenaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is a fully reimagined, castle-inspired destination featuring newly renovated guestrooms, elevated event spaces, and three vibrant dining outlets. Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen.
Patient Services Coordinator II- Endoscopy Call Center Agent Brigham and Women's HospitalPatient Services Coordinator II- Endoscopy Call Center AgentBoston, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
Clinic/Practice Assistant Ii-Call Center Brigham and Women's HospitalClinic/Practice Assistant Ii-Call CenterBrookline, MA$17.71–$24.94 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs- 35lbs Carrying Occasionally (3-33%) 20lbs- 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Services Coordinator II- Endoscopy Call Center Agent- Per Diem Brigham and Women's HospitalPatient Services Coordinator II- Endoscopy Call Center Agent- Per DiemBoston, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.