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Help Desk Jobs in Carroll, MD

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Facility Security & IT Specialist - Federal Customer Dell Technologies Inc

Mclean, VA

Vendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.

30+ days ago

IT Support Internship FusionTek

Arlington, VA

$35,880 / year
Quick Apply

As an established Managed Service Provider with clients both domestically and internationally, we specialize in providing top-notch network and computer support and IT consulting services to small and mid-size organizations. The primary focus of this position will be to learn and provide support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties.

23 days ago

Application Support Specialist EXIGER

Mclean, VA

Exiger is named a Leader in the Gartner Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. The Senior Specialist needs to provide world-class service to our SaaS customers, Internal Teams (CSM's, Migrations, and others), and must be able to effectively engage with our Internal Teams (Product, Development, Infrastructure, others) and our Business Partners.

22 days ago

Senior Application Support Specialist EXIGER

Mclean, VA

30 days ago

Application Support Specialist Exiger

McLean, Virginia

Exiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. The Senior Specialist needs to provide world-class service to our SaaS customers, Internal Teams (CSM’s, Migrations, and others), and must be able to effectively engage with our Internal Teams (Product, Development, Infrastructure, others) and our Business Partners.

5 days ago

Now Hiring IT and Telecom Field Technicians Hardy Industries

Rockville, Maryland

$18–$25 / hour

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

20 days ago

Senior Application Support Specialist Exiger

Mclean, VA

Exiger is named a Leader in the Gartner ® Magic Quadrant for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. The Senior Specialist needs to provide world-class service to our SaaS customers, Internal Teams (CSM's, Migrations, and others), and must be able to effectively engage with our Internal Teams (Product, Development, Infrastructure, others) and our Business Partners.

22 days ago

Executive VIP Support Specialist Totally Joined For Achieving Collaborative Techniques

Washington, District of Columbia

The Specialist provides End User Service (EUS) IT Customer Support, ITCS technicians and HQ Executive VIP Support contractors with the procedures to carry out the responsibilities for providing Executive Support correctly and always in the same manner. Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government.

30+ days ago

Project Support Specialist - NASA Goddard HCO ASRC Federal Holding Company

Greenbelt, MD

Coordinate employee engagement activities/products and icebreakers for employees and leadership teams while tracking office milestones and supporting specialized and theme-based communications (e.g., "RetireWise," Dateline, internal newsletter and bulletin boards). Plan, execute, and provide logistical support for meetings, special events, and Award Ceremonies, including conference room scheduling, audio-visual, room set-up, communications, winner notifications, scripts, note-taking, action tracking, etc.

9 days ago

Help Desk Specialist - Level 2 Stratum Networks

Annapolis Junction, Maryland

$74,000–$101,000 / year

Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users Provide health and status monitoring, and taking appropriate measures when a service outage occurs. As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission-critical networks.

30+ days ago

Help Desk Tech - MIDS - TS/SCI w. Polygraph GD Information Technology

Annapolis Junction, Maryland

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.

25 days ago

Help Desk Technician - TS/SCI w POLY GD Information Technology

Annapolis Junction, Maryland

19 days ago

Tier Two Help Desk System Technician Silosmashers, Inc.

Washington, DC

This help desk support consists of troubleshooting and repair of workstations, peripherals, applications, operating system, email, remote access, workstation moves or new installations, new account creation, and maintenance of networks. Diagnose and respond to problems through interactions with users (via phone, Teams, and/or email), while ensuring a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.

18 days ago

Help Desk Lead/CAB Manager ValidaTek Inc

Arlington, VA

Summary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.

30+ days ago

Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.

Rosslyn, VA

Salary up to $165,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).

30+ days ago

- Resume Submission SoundWay Tech

Calverton, Maryland

LOOKING FOR or CONSIDERING A NEW OPPORTUNITY IN: Information Technology / Information Management: Cloud engineering, development, administration, migration; Systems/Software/Database design, development, integration, testing, deployment, administration; Mission Support Services: Tier 1 – 3 Service Desk / Help Desk services; DoD Intelligence Collection, Creation, & Dissemination support; Work product creation, tagging, quality control, cartography, concept visualization & graphic design. Over the years SoundWay has had a positive impact on many communities through: BSA Eagle Scout scholarships, Softball team sponsorships, Donations to the Bea Gaddy Family Centers (Baltimore, Maryland), Donations and participation in the Susan G.

30+ days ago

Help Desk Specialist II (CRS) Computer World Services Corp

Washington, DC

$59,000–$70,000 / year

This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.

30+ days ago

Help Desk Specialist II Lead (CRS) Computer World Services Corp

Washington, DC

$69,000–$81,000 / year

This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. The Help Desk Specialist II - Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.

30+ days ago

Help Desk Technician II - TS/SCI W/ poly GD Information Technology

Annapolis Junction, Maryland

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

30+ days ago

Help Desk Specialist II Lead (CRS) Computer World Services

Washington, District of Columbia

$69,000–$81,000 / year

This role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. Job Description The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.

30+ days ago

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Help Desk Jobs in Carroll, MD

Facility Security & IT Specialist - Federal Customer Dell Technologies Inc

IT Support Internship FusionTek

Application Support Specialist EXIGER

Senior Application Support Specialist EXIGER

Application Support Specialist Exiger

Now Hiring IT and Telecom Field Technicians Hardy Industries

Senior Application Support Specialist Exiger

Executive VIP Support Specialist Totally Joined For Achieving Collaborative Techniques

Project Support Specialist - NASA Goddard HCO ASRC Federal Holding Company

Help Desk Specialist - Level 2 Stratum Networks

Help Desk Tech - MIDS - TS/SCI w. Polygraph GD Information Technology

Help Desk Technician - TS/SCI w POLY GD Information Technology

Tier Two Help Desk System Technician Silosmashers, Inc.

Help Desk Lead/CAB Manager ValidaTek Inc

Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.

- Resume Submission SoundWay Tech

Help Desk Specialist II (CRS) Computer World Services Corp

Help Desk Specialist II Lead (CRS) Computer World Services Corp

Help Desk Technician II - TS/SCI W/ poly GD Information Technology

Help Desk Specialist II Lead (CRS) Computer World Services

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