NewDesktop Support Tier II Zolon TechDesktop Support Tier IIFt. Detrick, MDSupport for various types of IT equipment, software, and peripheral equipment such as CPUs, monitors, keyboards, mice, laptop/notebook computers, cell and "smart phones ", Operating System upgrades, IAVA mitigation, system imaging, and technical refresh cycles for all end user devices. Provide technical help desk support, including Tier II and III sustainment support for various types of IT equipment, software, and peripheral equipment such as CPUs, monitors, keyboards, mice, laptop/notebook computers, cell and "smart phones ", and related equipment.
L2 Desktop Support Engineer Tata Consultancy Services LtdL2 Desktop Support EngineerGlenburnie, MD$55,000–$65,000 / yearResponsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services).
Information Technology Specialist Level Two Echo IT Solutions, IncInformation Technology Specialist Level TwoArlington, VAWe are seeking an experienced Information Technology Specialist Level Two to provide Tier 2 technical support for end-user systems, applications, hardware, and network connectivity in a secure Federal environment. Associate's degree in IT, Computer Science, or related field and/or 3+ years of IT support experience .
Desktop Support Technician II TekSynap CorpDesktop Support Technician IIWashington, DC$61,000–$70,000 / yearMore senior candidates will also be able to provide advanced technical support for escalated issues, lead complex troubleshooting tasks, mentor Tier I and Tier II Junior technicians, and support on-site technical operations requiring advanced knowledge and system expertise. We are seeking highly motivated and experienced Tier II Desktop Support Technicians to join our team supporting our Customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams.
Desktop Support Technician I Junior TekSynap CorpDesktop Support Technician I JuniorWashington, DC$50,000–$55,000 / yearAs a Tier I Junior Support Technician you will provide high-quality front-line technical assistance to users across the client's environment, supporting COTS applications, Windows and macOS systems, mobile devices, printers, and peripherals in a fast-paced service desk setting. We are seeking highly motivated and experienced Desktop Support Technicians to join our team supporting our Federal customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams.
General Attorney and Senior Attorney US Department of Health and Human ServicesGeneral Attorney and Senior AttorneyWashington, DC$11–$14 / hourForeign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Attorney Adviser US Department of Health and Human ServicesAttorney AdviserWashington, DCForeign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
NewInterdisciplinary United States ArmyInterdisciplinaryWashington, DC$89,508–$138,370 / yearSpecified academic courses -- Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described in paragraph A. Related curriculum -- Successful completion of a curriculum leading to a bachelors degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelors degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. GS-13: Specialized experience is defined as managing or assisting in the management of multi-disciplinary engineering, construction, or civil works projects from planning through execution; developing and controlling comprehensive project management plans, budgets, and schedules to ensure milestones are met; coordinating requirements across various technical and functional elements (such as engineering, real estate, and environmental); and engaging with internal and external stakeholders to communicate project status, facilitate agreements, and resolve project issues.
Supervisory Interdisciplinary United States ArmySupervisory InterdisciplinaryWashington, DC$90,925–$118,204 / yearIn addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes: 1) Participating in the creative design and technical review of architectural features of multi-million dollar projects; 2) Preparing high quality in-house design of architectural features of construction projects; AND 3) Making informed decisions regarding cost, quality, and maintainability in choosing the use of construction materials and equipment. The adequacy of such background must be demonstrated by at least one of the following: (1) Related Curriculum - Degree in architectural engineering provided the completed course work in architectural engineering provided knowledge, skills, and abilities substantially equivalent to those provided in the courses specified in statement A above, or (2) Experience: 1 year of experience in an architects office or in architectural work for each year short of graduation from a program of study in architecture.
NewHelp Desk Specialist - Cleared Take2 Consulting, LLCHelp Desk Specialist - ClearedAnnapolis Junction, MDAs a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client’s unique business challenges. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
NewInstallation Technician Best Integrated Systems LLCInstallation TechnicianMerrifield, VAThis position is ideal for experienced security alarm, CCTV, access control, and low-voltage technicians located in or near Prince George's County, Montgomery County, or Northern Virginia. Job Description Best Integrated Systems, LLC is growing, and we’re looking for an experienced Low Voltage Security Installation Technician to join our field installation team.
Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.
Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
Help Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianBaltimore, Maryland$19–$21 / hourFull timeMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Goddard ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA GoddardGreenbelt, MDRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Help Desk Manager E LogicHelp Desk ManagerWashington, DCE-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical staff, ensure compliance with ITIL frameworks, and drive the team to meet strict government service level agreements.
Help Desk Technician/ Analyst Innosoft CorporationHelp Desk Technician/ AnalystWashington, DC$90,000–$95,000Manage and troubleshoot issues related to various technologies including Windows and Apple OS, Microsoft Office, Adobe products, VOIP telephones, network services, video teleconferencing tools, email support, VPN, and secure remote access solutions. Experience in supporting VOIP telephones, video teleconferencing tools (Zoom, Microsoft Teams), and VPN solutions.
APACS Help Desk Coordinator Apogee Engineering LLCAPACS Help Desk CoordinatorArlington, VAMinimum Experience: Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor''s degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience. Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.