IT Support Specialist CymertekIT Support SpecialistAnnapolis Junction, MarylandHelp Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc. Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.
Help Desk Specialist (Tier 2) Kaizen Approach, Inc.Help Desk Specialist (Tier 2)linthicum, MD$85,000–$109,000 / yearSalary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. Must have three (3) years of experience providing Tier 2, Help Desk, IT Services, or enterprise-level technical support on programs and contracts of similar scope, type, and complexity.
NewFront Desk Associate (Part-time) Rockville & Germantown, MD PM PediatricsFront Desk Associate (Part-time) Rockville & Germantown, MDRockville, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
NewCustomer Support Engineer I Full Time Maryland Live! Casino & Hotel MarylandCustomer Support Engineer I Full Time MarylandHanover, MDUnderstanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance. Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers.
Help Desk Specialist S2TechnologiesHelp Desk SpecialistWashington, DCFull timeDoD or federal IT support experience preferredRequired Security Clearance: Top Secret (TS) with SCI eligibilityRequired Certification(s): DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec).Preferred Skills: Additional certifications (Network+, A+, MSCA/MCSE) preferred. In this role, you will serve as the primary technical resource for troubleshooting workstations, network, and application issues; supporting cybersecurity and systems compliance; maintaining SharePoint and web content; and managing telecommunications, VTC systems, and IT assets.
Help Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$42.50–$45.50 / hourFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Strong interpersonal, written, and verbal communication skills, with the ability to work effectively with people at all organizational levels and concisely summarize and document client issues.
Desktop Support Technician, Associate LCGDesktop Support Technician, AssociateBethesda, MarylandProvide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
NewDPAE Aircraft Carriers IT Analyst CACIDPAE Aircraft Carriers IT AnalystWashington, District of Columbia$72,700–$149,200 / yearPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Job Title: DPAE Aircraft Carriers IT AnalystJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity:
EUS NEO Technician CACIEUS NEO TechnicianWashington, District of ColumbiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.
LAN Technician I Howard University HospitalLAN Technician IWashington, DC$27.07–$43.33 / hourIn this hands-on role, you are the single point of contact for in-person support — installing, configuring, diagnosing, repairing, and upgrading the computers, mobile devices, peripherals, and clinical equipment our providers rely on every day. At Howard University Hospital, we invest in the people who care for our community: Work-life balance — schedules and paid time off designed to support life outside of work.
Desktop Support Technician I Empower AI Inc.Desktop Support Technician IWASHINGTON, Washington, DC.Full timeAs a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
Helpdesk Specialist - Tier II AnnexaHelpdesk Specialist - Tier IIWashingtonAssist with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g., Microsoft Office, Project, Visio, Outlook), and endpoint management tools. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents.
NewHelp Desk Technician - TS/SCI W/ Polygraph GD Information TechnologyHelp Desk Technician - TS/SCI W/ PolygraphWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
System Administrator, Level 1 Independent SoftwareSystem Administrator, Level 1Annapolis Junction, MDFull timeYou will respond to support requests through phone, email, chat, and ticketing systems while ensuring issues are accurately documented and resolved or escalated as appropriate. At Independent Software, as a System Administrator Level 1, you will provide technical support to users by troubleshooting hardware, software, account access, and network connectivity issues.
Front Desk Associate (Part-time HD 9/1/2026) Laurel, MD PM PediatricsFront Desk Associate (Part-time HD 9/1/2026) Laurel, MDLaurel, MarylandIn addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM. Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance.
Help Desk Lead/CAB Manager ValidaTek IncHelp Desk Lead/CAB ManagerArlington, VASummary: We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.
Helpdesk Technician - Tier II Celestial Innovations GroupHelpdesk Technician - Tier IIWashington, District of ColumbiaOverview The Tier II Help Desk Computer Specialist provides advanced troubleshooting, escalated issue resolution, and direct support of desktops, systems, and networks within a federal environment. Work-Life Balance : We prioritize the well-being of our team members, ensuring a healthy work-life balance through flexible working conditions, continuous learning opportunities, and a supportive work environment.
DevSecOps Engineer Integral Consulting Services IncDevSecOps EngineerWashington, DCThe DevSecOps Engineer serves as the lead technical engineer responsible for the automation, continuous integration/continuous deployment (CI/CD), and security posture of the cloud infrastructure for the Office of Naval Research (ONR) Comptroller's Office Data and Analytics (D&A) Division architecture. Automate infrastructure and workflows using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible), build and manage CI/CD pipelines for secure software deployment, and develop streaming data pipelines (e.g., using Apache Kafka or AWS Kinesis) for real-time data processing.
End User Support Specialist Digital Management LLCEnd User Support Specialistcrownsville, MD5% IT Asset & Inventory Support - Assist in the completion and capture of physical inventory for DoIT supported sites and support the process for capturing moves, adds, and changes so as to reconcile with the asset database and ensure inventory is maintained accurately in accordance with DoIT asset policies. Ensure desktop computers interconnect with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
Help Desk Specialist Power3 SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.