Logistics Coordinator redShift RecruitingLogistics CoordinatorGuilderland, NY$28–$30 / hourExperience working in manufacturing, distribution, or supply chain environments preferred About Us: redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. This is an excellent opportunity for a detail-oriented logistics professional who enjoys coordinating complex shipments, working with international vendors and carriers, and ensuring compliance with shipping and trade regulations.
Logistics Coordinator Restaurant Depot LLCLogistics CoordinatorNY$19–$25 / hourUtilize Transportation Management System (TMS) software to manage daily inbound and outbound shipments, maintain accurate ETA records, and update internal systems with estimated warehouse arrival dates. Identify and address root causes of delivery delays, including carrier performance issues, vendor scheduling challenges, loading/unloading inefficiencies, and communication gaps.
Global Merchandise Logistics Coordinator Tailored ManagementGlobal Merchandise Logistics CoordinatorNew York, NY$1–$24 / hourYou will coordinate domestic and international shipments, track high-priority deliveries, and quickly resolve issues involving carriers, customs, vendors, or warehouses. This position will support the movement of merchandise between vendors, fulfillment centers, retail locations, e-commerce warehouses, and touring teams.
LOGISTICS COORDINATOR RJ StaffingLOGISTICS COORDINATORWESTCHESTER COUNTY, NYThe Logistics Coordinator will be responsible for coordinating delivery routes, managing inventory transfers between warehouse locations, and serving as a key communication link between customers, sales staff, warehouses, and third-party delivery providers. Long-standing client of ours specializing in appliances and a leading distribution company in business for 70+ years is seeking a Logistics Coordinator to join their growing appliance distribution team.
OTR (Over-the-Road) Logistics Coordinator Speed Global ServicesOTR (Over-the-Road) Logistics CoordinatorBuffalo, NY$62,500–$70,000 / yearPosition: Dispatcher Category: Transportation Description We are looking for enthusiastic and positive experienced OTR Logistics Coordinator to join our team in the Supply Chain Logistics field. This role ensures timely, cost-effective, and compliant transportation of goods across regions, maintaining clear communication with drivers, customers, and internal departments.
Logistics Coordinator - Transportation NFI IndustriesLogistics Coordinator - TransportationBALDWINSVILLE, New YorkFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Overview: The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.
Logistics Coordinator-ROAR Rich Products CorpLogistics Coordinator-ROARBuffalo, NY$42,755–$57,845 / yearDriver Dispatch and TMS Management: Coordinate with drivers, meticulously inputting all necessary details into our Transportation Management System (TMS) and maintaining continuous communication and updates until completion. ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world.
NewLogistics Coordinator Usherwood Office TechnologyLogistics CoordinatorSyracuse, NYThis fast-paced position requires strong organizational and communication skills to effectively coordinate activitiesbetween clients and internal teams, including Sales, Order Processing, Warehouse, Setup, Inventory, Logistics, Order Fulfillment, and Deployment Specialists. The ideal candidate will proactively manage daily priorities, maintain clear and consistent communication across all stakeholders, and ensure seamless execution throughout the delivery and installation process to support exceptional customer satisfaction and operational success.
Logistics Coordinator BARTELL MACHINERY SYSTEMS, LLCLogistics CoordinatorRome, New YorkHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects.
Vacation Logistics Coordinator (Remote) Destination CareersVacation Logistics Coordinator (Remote)Maryland, MarylandRemote45,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role provides flexibility and access to tools and training designed to support individuals in coordinating vacation logistics and assisting travelers throughout the trip planning process.
Remote | Travel Logistics Coordinator Destination CareersRemote | Travel Logistics CoordinatorFlorida, FloridaRemoteTravel Logistics Coordinators work with established booking platforms and travel suppliers to coordinate reservations, manage itineraries, and support clients throughout the travel planning process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Logistics Coordinator Bartell Machinery Systems LLCLogistics CoordinatorRome, NYPart timeHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects.
Logistics Coordinator Atlas Copco ABLogistics CoordinatorVoorheesville, NY$76,000–$91,000 / yearExcellent communication and time management skills In return, we offer A Collaborative Culture: Join a self-directed, cross-functional team that values innovation, continuous improvement, and shared success in a dynamic manufacturing setting. Proficiency in Microsoft Office programs Strong customer service mindset with the ability to ensure shipments are accurate, on-time, and support overall customer satisfaction.
Logistics Coordinator GorbelLogistics CoordinatorHenrietta, New YorkAchieves excellent results in annual cost, delivery, quality and innovation improvement projects and process improvements utilizing data analytics based on Key Performance Indicators (KPI) results. The Logistics Coordinator supports and interacts with internal cross functional departments and external partners (E.g., 3PL, freight forwarders, carriers, etc.) to ensure daily on-time shipment goals are achieved at the most effective total cost of ownership inclusive of quality, delivery and service.
Logistics Coordinator LLoyd StaffingLogistics CoordinatorFarmingdale, NY$65,000–$80,000This role manages logistics activities across the distribution network, maintains inventory accuracy on imports, and ensures all import documentation, tariffs, and duty amounts are accurate and compliant. Working in close partnership with the Purchasing Planner, Warehouse, Finance, and Admin teams, the Logistics Coordinator is central to operational efficiency, cost control, and regulatory compliance.
Logistics Coordinator (Contingent) CryoPort IncLogistics Coordinator (Contingent)NYRemoteWith our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.
NewLogistics Coordinator CXtecLogistics CoordinatorSyracuse, NY$27–$32.28 / hourEnsure a high level of client satisfaction by coordinating and following up on all order shipments for timely delivery based on client expectations and matching items sold to items delivered (accuracy). This role is responsible for organizing and facilitating sales support and resolution functions, accurately processing customer transactions, and updating or correcting orders as needed.
Patient Logistics Coordinator Westchester Medical Center Health NetworkPatient Logistics CoordinatorValhalla, NY$29.29–$36.82 / hourJob Category Job Category Advanced Clincial Providers Advanced Practice Providers Allied Health Prof/Technical Clerical/Administrative Support clerical/Administrative Supportc Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades. Works directly with patient placement coordinators to monitor bed availability on all unit and pending discharges assessing the ability to meet needs of cath lab, PACU, ED, elective admissions, and incoming transfers.
Logistics Coordinator II ICON PlcLogistics Coordinator IIFarmingdale, NY$51,552–$64,440 / yearAs a Logistics Coordinator II at ICON, you will oversee and optimizing logistics operations to ensure the efficient and timely delivery of materials for clinical trials. Proven experience in logistics coordination and shipping (import/export), with a strong understanding of supply chain and inventory management principles.
NewLogistics Coordinator (Work From Home) – $1,800 to $3,500 Weekly American Logistics AuthorityLogistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklyNew York, NYRemote$1,800–$3,500 / weekYou'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients — all from home.
Logistics Coordinator II IRELogistics Coordinator IINew YorkJob Advert Posting As a Logistics Coordinator II at ICON, you will oversee and optimizing logistics operations to ensure the efficient and timely delivery of materials for clinical trials. Proven experience in logistics coordination and shipping (import/export), with a strong understanding of supply chain and inventory management principles.
Logistics Coordinator Xylem IncLogistics CoordinatorCheektowaga, NYOur products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
NewTug Logistics Coordinator (Night Shift) McAllister TowingTug Logistics Coordinator (Night Shift)Staten Island, NYToday, McAllister's tugs provide a wide variety of services to the busy ports of New York and New Jersey, serving the most concentrated and affluent consumer market in the world and handling a significant part of the 16 million tons of cargo that passes through the port every year. McAllister Towing has provided superior tugboat service to New York Harbor since 1864, when Captain James McAllister, great-grandfather to current president Brian Buckley McAllister, bought his first sail lighter to carry cargo from Manhattan to Brooklyn.
Simulation Logistics Coordinator Syracuse UniversitySimulation Logistics CoordinatorSyracuse, NYThis includes recruiting and scheduling actors for simulations, scheduling actor training sessions, tracking actor hours and submitting payroll weekly, and creating schedules for both in-person and virtual simulations. Recruit actors 4-6 weeks ahead of upcoming simulations using our established actor roster, ensuring actors are appropriate for each given role and that they are available on the day/time of each simulation.
NewProject Logistics Coordinator, ( 26-2632) FieldCoreProject Logistics Coordinator, ( 26-2632)Syracuse, New YorkGE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.
Logistics Coordinator Noor Staffing GroupLogistics CoordinatorWhite Plains, NYMINIMUM EXPERIENCE AND CAPABILITY REQUIREMENTS: 3 to 5 years of related logistics/customer service/sales support experience. Assist customers with issues, answer questions, and resolve problems in a timely manner.
Warehouse Logistics Coordinator CookUnityWarehouse Logistics CoordinatorBrooklyn, NY$21–$23 / hourThis hands-on role will handle pick up and deliveries of perishable and non perishable freight across the NYC Metro area, inventory movement, and daily logistics coordination to ensure timely and accurate fulfillment. CookUnity is the first-ever chef-to-consumer platform, connecting a diverse community of talented chefs with busy food lovers and elevating the at-home dining experience.
Logistics Coordinator Kobrand CorporationLogistics CoordinatorPurchase, NY$50,000–$60,000 / yearThe determination of what a specific employee in this job classification is dependent on a number of factors, including, but not limited to, prior employment history, job-related skills and qualifications, and length of service. The Logistics Coordinator focuses on inventory management and shipment tracking to ensure product availability while maintaining efficient inventory levels.
NewMid-Level Warehouse Logistics Coordinator Macpower Digital Assets Edge Private LimitedMid-Level Warehouse Logistics CoordinatorGetzville, NY$25 / hourHandle packing for different types of shipments, including service, aftermarket, and project-related goods. Shipping & Logistics: Prepare shipments for domestic and international delivery, including documentation and labeling.
Cruise Logistics Coordinator Horizon Air FreightCruise Logistics CoordinatorInwood, NYFull timeCommunicates with customers, carriers and truckers on shipment status and/or delays both verbally and via email often in non-office hours. · Able to work under pressure with tight deadlines; able to pivot when circumstances change, recover from setbacks and rise to new challenges.
Logistics Coordinator - Customs Brokerage Expeditors International of Washington IncLogistics Coordinator - Customs BrokerageUniondale, NY$45,000–$51,000 / yearCulture: Consistently display and promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Logistics Operations Coordinator StaffBuffaloLogistics Operations CoordinatorBuffalo, NY$70,000–$75,000 / yearStaffBuffalo is working with a growing logistics and transportation organization in the Buffalo area to hire a Logistics Operations Coordinator, offering a base salary of $70,000 - $75,000, plus the opportunity to earn monthly commission that can add an additional $10,000 - $20,000 annually based on performance. You will serve as the primary liaison between customers and transportation providers, negotiating rates, arranging carriers, tracking container movements, and proactively preventing delays, storage charges, and detention fees.
Logistics Coordinator GTI FabricationLogistics CoordinatorBuffalo, New YorkWe fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Terms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewLogistics/Scheduling Coordinator Busch ProductsLogistics/Scheduling CoordinatorSyracuse, NYKnowledge, Skills, and Abilities: · Excellent communication and interpersonal skills to effectively collaborate with internal teams and external customers, including written and verbal. Communicate effectively with crews, customers, and internal teams to confirm appointments and address schedule changes.
Catering Logistics and Fleet Coordinator AramarkCatering Logistics and Fleet CoordinatorCorning, NY$16.14–$19 / hourSets all Breakout or Workshop rooms including outer buildings according to the specifications given by the Conference Planners. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Project Coordinator, Business Operations & Logistics Major League BaseballProject Coordinator, Business Operations & LogisticsNY$27–$33 / hourProcurement & Financial Logistics • End-to-End Procurement: Maintain all processes related to procurement requests, including confirming requirements, obtaining vendor quotes, and mapping costs to allocated budgets • Financial Tracking: Provide operational support for YTD cost trackers and Purchase Order (PO) systems; liaise with MLB Accounts Payable to ensure timely invoice processing and vendor payments • Budget Reconciliation: Work closely with Technology Infrastructure leaders and MLB Finance to reconcile departmental budgets and ensure financial accuracy • Bill of Materials (BOM): Create and manage BOMs for Media Operations and Ballpark infrastructure projects to ensure hardware requirements from project kickoffs • Project Coordination & Workflow Management • Project Lifecycles: Track task completion and project timelines for Media Operations-based initiatives • Documentation & SOPs: Create and maintain accurate project documentation, including operational procedures for the Media Operations team • Communications: Plan and manage both internal and external communications ensuring alignment between MLB partners, internal engineering leads, and third-party vendors • Meeting Management: Attend planning sessions; capture and distribute high-quality notes, follow-up items, and actionable tasks to keep teams on schedule • Operational Strategy & Risk • Risk Mitigation: Identify, prioritize, and communicate project risks to leadership before they impact delivery • Logistical Strategy: Assist with feasibility studies, inventory management approaches, and global deployment/shipment strategies for technical hardware • Vendor Relations: Work with MLB Legal to maintain Service Level Agreements (SLAs) for hardware and services critical to operational support • Data Reporting: Monitor ServiceNow dashboards to track incidents and create weekly status reports regarding system health and operational readiness. The successful candidate will be responsible for building and implementing project management workflows, managing procurement lifecycles, and ensuring that complex technology projects move from idea to execution on time and within budget.
Logistics Supply Driver - $10,000 Sign-On Bonus - 3rd shift (8pm-530am) Byrne Dairy IncLogistics Supply Driver - $10,000 Sign-On Bonus - 3rd shift (8pm-530am)Syracuse, NYOperate delivery trucks to transport finished dairy products, raw materials, and supplies between ESL dairy processing facilities, distribution centers, and warehouse locations while maintaining proper refrigeration and handling requirements. • Load and unload products using forklifts, pallet jacks, and manual handling techniques, coordinating with facility receiving and shipping departments to ensure accurate product transfers and inventory management between ESL locations.
Logistics Supply Driver - $10,000 Sign-On Bonus - 3rd shift (8pm-530am) Byrne Dairy Inc.Logistics Supply Driver - $10,000 Sign-On Bonus - 3rd shift (8pm-530am)Syracuse, NY$68,000 / yearPart timeOperate delivery trucks to transport finished dairy products, raw materials, and supplies between ESL dairy processing facilities, distribution centers, and warehouse locations while maintaining proper refrigeration and handling requirements. Load and unload products using forklifts, pallet jacks, and manual handling techniques, coordinating with facility receiving and shipping departments to ensure accurate product transfers and inventory management between ESL locations.
NewLogistics Supply Driver - Cortland - $10,000 Sign-On Bonus - 2nd shift (5pm-230am) Byrne Dairy Inc.Logistics Supply Driver - Cortland - $10,000 Sign-On Bonus - 2nd shift (5pm-230am)Cortland, NY$68,000 / yearPart timeOperate delivery trucks to transport finished dairy products, raw materials, and supplies between ESL dairy processing facilities, distribution centers, and warehouse locations while maintaining proper refrigeration and handling requirements. Load and unload products using forklifts, pallet jacks, and manual handling techniques, coordinating with facility receiving and shipping departments to ensure accurate product transfers and inventory management between ESL locations.
Bilingual Logistics Clerk ManpowerBilingual Logistics ClerkShirley, NY$20–$21.25 / hourFull timep> ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
NewForwarding Logistic Coordinator LI LoomisForwarding Logistic Coordinator LINew Hempstead, NYResponsibilities will include: Investigating and planning the most appropriate route for a shipment, taking account of the valuable or hazardous nature of the goods, cost, transit time and security Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination Negotiating contracts, transportation, and handling costs Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements. The Forwarding Logistics Coordinator must take into account the high value type of goods and the customers' delivery requirements, The Forwarding Logistics Coordinator will arrange the best means of transport, using the services of shipping lines, airlines and road and rail freight operators, as well as our own Loomis Truck Fleet.
Forwarding Logistic Coordinator LI Loomis Armored US, Inc.Forwarding Logistic Coordinator LIHempstead, NY$25.56–$31.25 / hourThe Forwarding Logistics Coordinator must take into account the high value type of goods and the customers' delivery requirements, The Forwarding Logistics Coordinator will arrange the best means of transport, using the services of shipping lines, airlines and road and rail freight operators, as well as our own Loomis Truck Fleet. With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US.
Production Coordinator (US, only: CA, NY, DC) LancesoftProduction Coordinator (US, only: CA, NY, DC)New York, NY$22This team member will be responsible for interacting with many departments and customers each day and play a versatile role within the organization, as well as external warehousing partner relationships. Your goal will be to ensure approved vendors have adequate material stock, and will be enforcing CSR policy with documentation, such as contracts and vendor compliance.
Logistics Center C3a Bassett Healthcare NetworkLogistics Center C3aCooperstown, NYOccasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, tactical sense, talking, visual acurity (color, depth, perception), walking, fit testing, bodily fluids/bloodborne exposure, burns. Registers direct admission and hospital transfer patients so that bed placement can occur and an active patient account is available prior to arrival, to accommodate Physician office order entry.
NewLogistics Center C3a Bassett Medical CenterLogistics Center C3aCooperstown, New YorkFull timeOccasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, tactical sense, talking, visual acurity (color, depth, perception), walking, fit testing, bodily fluids/bloodborne exposure, burns. Registers direct admission and hospital transfer patients so that bed placement can occur and an active patient account is available prior to arrival, to accommodate Physician office order entry.
Production Coordinator Datrose IncProduction CoordinatorNew York, NYThe Logistics Coordinator will support both domestic and international logistics, including inbound and outbound shipments, transportation scheduling, shipment tracking, warehousing and distribution order processing, and coordination with vendors, carriers, fulfillment centers, tour teams, and internal departments. Experience in international logistics is helpful but not required; the most important qualities are resourcefulness, strong communication, excellent follow-through, and a genuine willingness to do whatever is necessary to get critical shipments and projects across the finish line.
Production Coordinator Datrose, IncProduction CoordinatorNew York, NYThe Logistics Coordinator will support both domestic and international logistics, including inbound and outbound shipments, transportation scheduling, shipment tracking, warehousing and distribution order processing, and coordination with vendors, carriers, fulfillment centers, tour teams, and internal departments. Experience in international logistics is helpful but not required; the most important qualities are resourcefulness, strong communication, excellent follow-through, and a genuine willingness to do whatever is necessary to get critical shipments and projects across the finish line.
DC Order Coordinator Henkel AG & Co KGaADC Order CoordinatorGeneva, NY$18–$22 / hourLocal Benefits: Products giveaways, available, On-site cafeteria available for staff during designated hours and onsite Health Care Center for acute cared and uniforms including services provided. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Transportation Coordinator BrinksTransportation CoordinatorSpringfield Gardens, New YorkWork closely with other members of the department to ensure the appropriate completion and distribution of the workload and maintain a high quality of service to the customers via time efficient and effective response to voice mail, e-mails, and phone calls and by always ensuring that each customer is treated with the utmost respect and consideration. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries.
NewTransportation Coordinator Perry's Ice CreamTransportation CoordinatorAkron, New York$63,000–$68,000 / yearFull timeThis role is responsible for scheduling and dispatching drivers, monitoring shipment activity, maintaining transportation compliance, collaborating with supply chain partners, and proactively resolving transportation-related issues to support operational excellence. The Transportation Coordinator supports the Transportation Manager in the daily operations of the transportation department by coordinating inbound and outbound freight movements, maximizing fleet utilization, and ensuring exceptional service to both internal and external customers.