Mental Health Resource Center logo

PART TIME Office Assistant

Mental Health Resource Center
  • Winter Haven, FL
  • Part-time
2 days ago

Job Description

Benefits/Perks
  • Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • Paid Holidays
  • Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary
The Office Assistant performs administrative and clerical duties to support and assist work activities of FACT Program. 
 
The FACT Program is a multi-disciplinary, clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination and decision-making for each FACT participant.

Responsibilities 
  • Assists program staff in generating correspondence, meeting minutes, forms, copying, and completing reports.
  • Receives, sorts, and distributes all incoming mail.
  • Answers telephone, greets, assists, and announces visitors.
  • Manages system to file and maintains all records of program correspondence and reports.
  • Responsible for clinical records management and filing; assures records are in compliance with state statute, agency policies and the contractual requirements.
  • Scans documentation in a timely manner to administrative programs for entry or processing.
  • Reviews staff service entries for accuracy and notes issues or discrepancies. 
Qualifications
  • In order to be considered, candidates must have a High School Diploma or equivalent and 1 year of similar experience in an office setting required. 
  • Experience in a health care or social services setting preferred. 
  • Proficiency in Microsoft Office Programs, Outlook and use of the Internet required. 
  • Completion of all paperwork, reports, and system entries must meet internal and external guidelines for content, accuracy and timeliness.
  • Excellent customer service skills required and candidates must be able to interact appropriately with internal and external customers, including individuals served, family members, community service providers, supervisory staff and other department professionals.
Position Details 
Part Time Shift: Monday through Friday, 10:00am to 2:00pm

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions:
https://info.flclearinghouse.com

Numbers & Facts

LocationWinter Haven, FL
Job TypePart-time
IndustryHealthcare Services
Company Size500 to 999 employees
Websitehttp://www.mhrcflorida.com/home.html

About Company

Renaissance Behavioral Health Systems

RBHS functions as a management services organization, providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC.  Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.

Mental Health Resource Center

Founded in Jacksonville in May 1977, Mental Health Resource Center, Inc. (MHRC) is a Florida not-for-profit corporation that provides a wide range of behavioral health and social services to the community.  Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including medication management, case management, counseling, supported housing, psychosocial rehabilitation, two programs for the homeless, a therapeutic family program, state hospital liaison services, forensic services, in-jail services, and nine Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Naples, Rockledge, Tampa, and Winter Haven. 

Since 1989, MHRC’s programs have been fully accredited by The Joint Commission.  Inpatient services are licensed by the State of Florida, Agency for Health Care Administration.  MHRC is a certified agency of United Way of Northeast Florida.      

MHRC accepts and directly bills most insurance plans, including Medicaid, Medicare and most private insurance plans.  Individuals who do not have health insurance and cannot afford our standard rates may be eligible for a reduced fee, depending on their income and number of household members.  Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities, LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares Health System; the federal government; and the City of Jacksonville.

Mission

MHRC helps people improve their well-being and achieve their goals by providing comprehensive behavioral healthcare and social services.

Vision

We view MHRC as a leader in the behavioral health and social services field, and we will continuously strive to provide services of the highest quality and effectiveness.  Our services will be provided in the most appropriate, least restrictive setting and in the most cost-effective manner utilizing caring, professional staff.

Values

At MHRC, the core values reflect what is important to our organization.  These values guide our decisions and actions as we provide services, communicate with one another, and develop relationships within the community:

 

Integrity

We believe in ethical conduct, including honesty, fairness, and sound decision-making.

Compassion

We listen to others openly and respectfully, respond with sensitivity and understanding, and work every day to improve the lives of people in need.

Excellence

We continuously improve our communication, knowledge, and skills to provide services of the highest quality and effectiveness.

Skills

  • Administrative Skillsunmatched
  • Behavioral Healthunmatched
  • Case Managementunmatched
  • Child and Youth Servicesunmatched
  • Community Providersunmatched
  • Community and Social Servicesunmatched
  • Contract Requirementsunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Disability Insuranceunmatched
  • Documentationunmatched
  • Emergency Servicesunmatched
  • Employee Assistance Planunmatched
  • File Maintenanceunmatched
  • File Managementunmatched
  • Healthcareunmatched
  • High School Diplomaunmatched
  • Life Insuranceunmatched
  • Mail Processingunmatched
  • Medical Recordsunmatched
  • Medicationsunmatched
  • Meeting Minutesunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Nonprofitunmatched
  • Outpatient Careunmatched
  • Patient Careunmatched
  • Performance Reviewsunmatched
  • Psychiatry and Mental Healthunmatched
  • Record Keepingunmatched
  • Records Managementunmatched
  • Regulatory Complianceunmatched
  • Social Workunmatched
  • State Laws and Regulationsunmatched
  • Systems Administration/Managementunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Vision Planunmatched

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