Administrative Duties : Responsible for routine and basic front and back-office duties, to include answering phones, scheduling, and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), prefill, document retrieval, filing, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider. Collaboration and Compliance : Partner with Clinical Quality Leadership and other healthcare professionals to ensure compliance with all clinical policies and training programs, maintain and enhance quality assurance processes, adhere to best practices and clinical guidelines, participate in performance improvement initiatives, engage in continuous professional development.