Automotive Service Writer Advisor Job Duties:Ascertains automotive problems and services by listening to customers' descriptions of symptoms; clarifying descriptions of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Automotive Service Writer Advisor Skills and Qualifications:Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management, GM vehicle and Dealertrack DMS experience are a HUGE plus.