Provides day-to-day clinical support to promote an optimal patient experience, customer service, and availability of clinical services; performs technical/clinical responsibilities in assigned work area and assumes responsibility for maintaining a positive and professional work environment conducive to professional development; coordinates patient appointment needs post discharge from the emergency room or hospital, including arranging for post-hospital appointments and assisting with appointments and additional resources as needed; and coordinates with other members of the healthcare team to ensure that patients receive appropriate care at each stage of their treatment plan. Facilitates effective communication between providers, team members, partner clinics, families, and caregivers; facilitates patient engagement to include identifying gaps in services, assisting with barriers for patients who frequently no-show to reschedule appointments, and patient education; and develops, maintains, analyzes, and reports data on ancillary health programs as needed to required entities.