3,449 Results for

Help Desk Jobs in Patterson, MD

Jobs

Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.

Rosslyn, VA

Salary up to $165,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).

30+ days ago

Tier Two Help Desk System Technician SiloSmashers

Washington, DC

Full time
Quick Apply

This help desk support consists of troubleshooting and repair of workstations, peripherals, applications, operating system, email, remote access, workstation moves or new installations, new account creation, and maintenance of networks. Must hold and maintain a CompTIA A+ or Network+ certification (CompTIA Security+ also acceptable).Experience maintaining IT equipment and services, including troubleshooting and fixing IT desktop and Microsoft Windows operating system issues.

16 days ago

Help Desk Specialist Manager American Systems Corp

Arlington, VA

The role trains and coaches help desk personnel, monitors service levels and customer experience, serves as an escalation point for critical or unusual issues, and uses performance data, post-incident reviews, and root-cause analysis to improve service quality. Through disciplined use of information technology service management processes and tools, the Help Desk Specialist Manager promotes timely restoration of service, accurate ticket handling, effective knowledge transfer, and continual service improvement.

30+ days ago

Help Desk Specialist S2Technologies

Washington, DC

Full time
Quick Apply

DoD or federal IT support experience preferredRequired Security Clearance: Top Secret (TS) with SCI eligibilityRequired Certification(s): DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec).Preferred Skills: Additional certifications (Network+, A+, MSCA/MCSE) preferred. In this role, you will serve as the primary technical resource for troubleshooting workstations, network, and application issues; supporting cybersecurity and systems compliance; maintaining SharePoint and web content; and managing telecommunications, VTC systems, and IT assets.

30+ days ago

Help Desk Support (Technical Support Specialist) ActioNet Inc

Washington, DC

Degree (Required or certifications below can be substituted in lieu of): BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution. Experience with Cloud computing service models including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) in private, public, and hybrid environments.

4 days ago

Systems Administration/Help Desk Analyst CACI

Fort Meade, Maryland

Ensuring the update to inventory information (IP addresses, operating system and device types) are done correctly and in a timely manner, configuration of resources to log and collect security events necessary in accordance with customer policy and forwarding logs to corporate audit reduction service. Responsible for supporting the ISO and ISSO in incident prevention by ensuring malware protection is in place and up to date on an information system, in addition to incident response by reporting any suspected or actual incidents to the security health officer and the ISSO in accordance with customer policy.

30+ days ago

Help Desk Tier 3 Support Personnel BTI

Washington, DC

The Tier 3 Support Personnel must possess advanced knowledge of supported applications, business processes, business rules, organizational policies, legacy systems, and end-to-end data flows. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.

30+ days ago

Help Desk / Field Support Technician CyberLinx Solutions

Annapolis Junction, Maryland

This role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests. CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users.

30+ days ago

Help Desk Specialist Sikich LLP

Washington, DC

$55,000–$62,500 / year

Provide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user's complete satisfaction. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients.

30+ days ago

Help Desk Support Specialist Dixon Group Services LLC

Chestertown, MD

$45,000–$65,000 / year
Part time

Serve as the initial point of contact for all technical support needs, resolving issues across workstation software, operating systems, networks, telephones, printing, and Internet access. To successfully perform the duties of this role, you must be able to meet physical demands that include standing, walking, bending, and safely lifting or moving equipment weighing up to 50 lbs.

30+ days ago

Tier II Help Desk / Systems Administrator Omniscius Consulting

Annapolis Junction, MD

As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational excellence across the enterprise.

30+ days ago

10yrs Senior Developer - Power Platform Specialist - Hybrid GoIntellects

Washington, District of Columbia

The Resource will personally write complex code, own CI/CD and Power Platform ALM end to end, gate quality through pull request review, run the production support and release process, and engage directly with social workers, supervisors, private agency partners, and the CFSA training organization to ensure delivery meets real operational needs. · Personally design and write complex work in the backlog: Dataverse plug-ins and custom APIs in C#/.NET, PCF controls, TypeScript/JavaScript client extensions, complex Power Fx, Azure Functions and Logic Apps, and integration components.

30+ days ago

Network Engineer NewGen Technologies

Columbia, Maryland

Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics.

30+ days ago

Desktop Support Technician II TekSynap

Washington, Washington, DC

$61,000–$70,000 / year
Full time

More senior candidates will also be able to provide advanced technical support for escalated issues, lead complex troubleshooting tasks, mentor Tier I and Tier II Junior technicians, and support on-site technical operations requiring advanced knowledge and system expertise . You will work hands-on and, at times, remotely, supporting workstation, mobility, and network troubleshooting, and participate in on-site support activities requiring higher technical proficiency .

30+ days ago

Technical Trainer BDR Solutions LLC

Washington, DC

$60,000–$85,000 / year

The Technical Trainer shall include developing and deploying training plans that address the needs of all Division users as well as developing reports that include the number and types of training classes delivered, quantity of students attending each class, and the names of the trainers who delivered the training. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

30+ days ago

Actionet, Inc. Careers - End User Project Manager ActioNet, Inc.

Rockville, MD

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing service delivery across Call-Wide Responsibilities, End User Management and Deployment, and Help Desk Services.

30+ days ago

Solutions Center Specialist - Full Time - Remote Experity Inc

Remote

$17–$20 / hour

The primary function of this position is Workflow Operations, including monitoring the live study queue, managing radiologist workload and case assignments, identifying and responding to coverage gaps, communicating directly with radiologists, and proactively adjusting workflow based on study volume and operational needs. The Solutions Center Specialist - Workflow is responsible for supporting Clients and Radiologists while actively managing the teleradiology workflow to ensure studies are interpreted within contracted turnaround times (TAT) and service expectations.

30+ days ago

Help Desk Manager BTI

Washington, DC

This position is responsible for managing daily service desk operations, supervising help desk personnel, allocating resources, monitoring ticket performance, and ensuring end-user technical issues are resolved within established service-level requirements. Prepare operational reports and management briefings addressing ticket volume, service-level compliance, open and aging tickets, escalations, staffing, customer-service issues, and overall help desk performance.

30+ days ago

Security Engineer / IT Help Desk Technician Leidos Holdings Inc

Bethesda, MD

$57,850–$104,575 / year

Security Engineer Primary Responsibilities: Apply system security engineering expertise in one or more of the following: system security design process; engineering life cycle; information domain; cross domain solutions; commercial off-the-shelf and government off-the-shelf cryptography; identification; authentication; and authorization; system integration; risk management; intrusion detection; contingency planning; incident handling; configuration control; change management; auditing; certification and accreditation process; principles of IA (confidentiality, integrity, non-repudiation, availability, and access control); and security testing. Collaborate with NMEC2 ISSM and Operations & Maintenance to ensure that all systems are compliant with ICD-503 and other security directives as designated by the NMEC2 ISSM to include: Design/enhancement of firewalls and controlled interface security architectures (based on requirements provided by NMEC2 ISSM and appropriate security organization(s)).

10 days ago

APACS Help Desk Coordinator Apogee Engineering, LLC

Arlington, Virginia

Full time

Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management. The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its component divisions to advance national security strategic plans, policies, concepts, and initiatives.

30+ days ago

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Help Desk Jobs in Patterson, MD

Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.

Tier Two Help Desk System Technician SiloSmashers

Help Desk Specialist Manager American Systems Corp

Help Desk Specialist S2Technologies

Help Desk Support (Technical Support Specialist) ActioNet Inc

Systems Administration/Help Desk Analyst CACI

Help Desk Tier 3 Support Personnel BTI

Help Desk / Field Support Technician CyberLinx Solutions

Help Desk Specialist Sikich LLP

Help Desk Support Specialist Dixon Group Services LLC

Tier II Help Desk / Systems Administrator Omniscius Consulting

10yrs Senior Developer - Power Platform Specialist - Hybrid GoIntellects

Network Engineer NewGen Technologies

Desktop Support Technician II TekSynap

Technical Trainer BDR Solutions LLC

Actionet, Inc. Careers - End User Project Manager ActioNet, Inc.

Solutions Center Specialist - Full Time - Remote Experity Inc

Help Desk Manager BTI

Security Engineer / IT Help Desk Technician Leidos Holdings Inc

APACS Help Desk Coordinator Apogee Engineering, LLC

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