NewService Desk Analyst Imagine360Service Desk AnalystWayne, PAFull timeRequired Experience/Education:High School Diploma or GED0-1 years of experience in an IT support, customer service, help desk, or technical support role OR Equivalent combination of education, internships, lab work, or hands‑on technical trainingPreferred Experience/Education:Associate's or Bachelor's Degree in an IT‑related field (Information Technology, Computer Science, MIS, or related discipline)Experience working in a service desk, help desk, or technical support environment Familiarity with an IT ticketing system (e.g., ManageEngine, Jira, Freshservice, etc.) Basic experience supporting: Windows or macOS operating systems User accounts, passwords, and access management Exposure to ITIL concepts or structured support processesSkills and Abilities:Strong customer service and communication skills Ability to follow documented procedures, scripts, and knowledge articles Willingness to escalate issues appropriately and collaborate with higher‑tier support Flexibility with work schedule and availability as required by business needs Ability to multitask and work in a fast‑paced support environment Basic technical troubleshooting and problem‑solving skills Physical Requirements:When onsite, work is indoors in an office environment with moderate noise. Perform basic troubleshooting for common issues including: Password resets and account unlocks VPN connectivity issuesPrinter and peripheral problems Basic hardware, software, and application support Accurately triage, categorize, and prioritize incidents and service requests according to established guidelines.
DOD Skillbridge- Support Desk Engineer Endurance IT ServicesDOD Skillbridge- Support Desk EngineerVirginia Beach, VirginiaWe are seeking active duty military personnel looking for an internship through Skillbridge as a Support Desk Engineer to join our team. Ensure all troubleshooting efforts, conversations with clients, vendors, and co-workers are properly recorded on the ticket.
Help Desk Shift Supervisor University System of New HampshireHelp Desk Shift SupervisorYour responsibilities include working independently or with others to handle essential user support tasks—such as deploying, monitoring, and maintaining Windows and Mac devices; troubleshooting network and printing problems; managing computer lifecycles and IT assets; configuring systems; and replacing computers. Expertise in multiple information technology areas (networks, configuration management, security, operating systems, software) and experience with both Windows and Macintosh OSX computer platforms, handheld devices/smartphones, and networking.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystNiagara, NYIn this role, you'll troubleshoot hardware, software, network, VPN, and desktop issues, manage help desk tickets, perform password resets, software installations, and provide remote support while ensuring excellent customer service. Strong troubleshooting experience with Windows 10, MS Office/O365, Outlook, Active Directory, VPN, printers, laptops, desktops, tablets, and mobile devices.
NewAutomation Technician (hybrid) Peckham IndustriesAutomation Technician (hybrid)Lancaster, NH$29–$31 / hourThrough our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. Whether commissioning a variable frequency drive (VFD), optimizing automation systems, or resolving network and connectivity issues, this individual will help ensure reliable, efficient, and secure technology systems throughout Peckhams plant network.
Walkup Help Desk Desktop Specialist JCS Solutions LLCWalkup Help Desk Desktop SpecialistWashington (Joint Base Anacostia-Bolling), DC$48,000–$68,000 / yearJob Summary JCS Solutions is seeking an approachable, customer-focused IT professional to staff the Walk-Up Service Desk at Joint Base Anacostia-Bolling (JBAB). JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors.
IT Help Desk Technician SDA SolutionsIT Help Desk TechnicianTriangle, VirginiaThe candidate will provide Tier I administration functions in support of an enterprise service desk and enterprise directory team that currently supports over 6500 users worldwide. SDA Solutions LLC is looking for a motivated Service Desk Technician to perform Tier I functions for a DoD Federal Customer, located in Quantico, Va.
NewSenior Service Desk Technician (Boston, Ma-Hybrid) Financial EnginesSenior Service Desk Technician (Boston, Ma-Hybrid)Boston, MA$48,800–$65,100 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
ACE Account Service Desk Specialist (Tier II – ASD) Aretec IncACE Account Service Desk Specialist (Tier II – ASD)Ashburn, VAFull timeBecause ACE Tier II analysts interact daily with trade organizations, brokers, importers, and other stakeholders who speak the language of trade, candidates who can communicate fluently in trade terminology (entry types, bonds, PGAs, harmonized tariff schedules, port operations, and related concepts) will be best positioned to succeed in this role. ACE Account Service Desk Specialist (Tier II – ASD)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)Employment Type: Full‑timeClearance Requirement: CBP Background Investigation (Unclassified)About Aretec At Aretec, Inc., we are catalysts for change within the federal government landscape.
IT Service Desk Intern Wilson Language TrainingIT Service Desk InternOxford, MA$18–$20 / hourWorking under the direct supervision of the IT Service Desk Manager and senior team members , the intern learns and supports a broad range of computing technologies while gaining hands-on experience in a professional ITSM environment. Prepare outbound equipment shipments including laptops and peripherals for employee onboarding, offboarding, and equipment swap requests; ensure devices are properly wiped, packaged, and labeled prior to shipping.
Lead Service Desk Specialist, Technology Experience & Community Boston UniversityLead Service Desk Specialist, Technology Experience & CommunityBoston, MA$90,000–$100,000Full timeAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded 'BUworks', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services.
Service Desk Analyst ArhausService Desk AnalystConover, NCFor take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making. The Service Desk Analyst position works onsite and provides level 1 & 2 telephone, hardware, software, how‐to support, escalations, IT service management and customer service.
L1 Help Desk Technician MSP Hire, Inc.L1 Help Desk TechnicianJuneau or Anchorage, AKRemote$50,000–$65,000 / yearTriage and resolve common issues—password resets, account lockouts, printer and peripheral problems, basic hardware/software troubleshooting, and routine Microsoft 365 requests—within established SLA targets. Escalate issues you can't resolve to Level 2 or Level 3 technicians promptly, with clear troubleshooting details so the next technician isn't starting from zero.
Help Desk Technician - Tier 3 Solvere One/HouseCallHelp Desk Technician - Tier 3Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
Tech Support Specialist 1/Service Desk Admin - Fort Wayne The Intersect GroupTech Support Specialist 1/Service Desk Admin - Fort WayneFort Wayne, INThe Intersect Group is partnering with a growing technology services organization dedicated to helping businesses thrive through reliable IT support, proactive service, and exceptional client experiences. This role is ideal for an early career IT professional who is passionate about technology, enjoys helping people, and is eager to build a successful career within IT support and managed services.
L1 Service Desk Administrator - On-site - Scottsdale, AZ GMIL1 Service Desk Administrator - On-site - Scottsdale, AZScottsdale, ArizonaTitle: L1 Service Desk Administrator. Department: Managed Services.
NewEpic Application Analyst Powers HealthEpic Application AnalystMunster, INThe Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system. Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations.
NewService Desk Tier 1 Technician PCH TechnologiesService Desk Tier 1 TechnicianPennsauken, NJ$24–$28 / hournCompany Description PCH Technologies is a security first Managed Service Provider delivering enterprise-grade cybersecurity, AI powered IT solutions, and managed services to small and midmarket businesses across the Philadelphia metro and South Jersey. PCH Technologies is a security first Managed Service Provider delivering enterprise-grade cybersecurity, AI powered IT solutions, and managed services to small and midmarket businesses across the Philadelphia metro and South Jersey.
NewSenior Microsoft 365 Engineer Village Farms InternationalSenior Microsoft 365 EngineerLake Mary, FLAs one of North America’s longest-standing produce operators built on decades of expertise, we’re a company where growers, innovators, and creators come together to shape the future of high performing plant-based brands, globally. This role provides technical leadership across Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), Defender, Intune, Purview and related security and compliance services and settings.
NewSr Analyst, Programmer - OutSystems (Remote) United RentalsSr Analyst, Programmer - OutSystems (Remote)Gulfport, MSRemoteThis role requires a proactive problem solver who collaborates across teams, contributes to code quality through reviews, and actively participates in the Agile planning process to deliver impactful outcomes. The Senior OutSystems Developer is expected to be highly driven to achieve results, with a strong curiosity about the underlying business processes the technology supports.