Appropriate application of modern office methods, procedures, and equipment, including business letter writing, general principles, practices, and procedures of a sales office; performing confidential and responsible administrative duties with speed and accuracy; knowledge of clerical methods, techniques, and filing systems (including computer data management) used in compiling and maintaining records and preparing reports. Demonstrates active listening, emotional intelligence, empathy, interpersonal skills, and networking skills to maintain open lines of communication for internal and external groups such as employees, prospects, clients, vendors and corporate partners.