Duties may include, but are not limited to, the following: Performs a variety of duties, tasks and assignments in support of staff; gathers information to complete assignments and process various forms; posts and transcribes data; prepares and updates a variety of reports, which may require the use of routine arithmetic calculations; proofreads and checks materials for accuracy, completeness, compliance with departmental policies, and correct English usage including grammar, punctuation, and spelling; Serves as receptionist; receives and screens callers and visitors; provides information regarding City and/or department practices and procedures; Operates computer systems and related software in the course of work; Maintains records and processes forms including, but not limited to, those related to time records, purchase requisitions and orders specific to the City; Collects fees, issues receipts, conducts simple calculations, and performs related basic computations; Performs other duties related to the operation of the department and the City including additional duties that enable the department and City to meet the diverse needs of its community. Successful completion of the following business skills training: Better Business Writing; Critical Thinking and Problem Solving, Intermediate Microsoft Word and Excel training courses, or similar courses as determined by Human Resources within twelve months of appointment.