62 Results for

IT Support Jobs in Richmond, VA

Jobs

Richmond, VA

$24–$34 / hour
Contractor
Full time

Top 3/5 Skills: Mortgage, Customer Support, Loan processing, Phone Analyst. Industry: Banking - Financial Services.

8 days ago

Richmond, VA

Remote

Skills:

Skill	Required / Desired	Amount	of Experience
Ability to create, edit, reports via RTF, BI, OTBI in Oracle HCM/Data Fusion analytics	Required	3	Years
Ability to create Dashboards - global and secured	Required	3	Years
set up and configuration of HCM modules - Core, Talent, compensation, Recruiting, Help Desk, Safety, ORC, learning	Required	3	Years
ability to create and maintain journeys including contextualized, guided and regular	Required	3	Years
familiarity with trouble shooting end user issues	Highly desired	3	Years
Experience with HR functional teams	Highly desired	3	Years
Ability to set up and trouble shoot transactional workflows	Required	3	Years
Experience with gathering functional user requirements and translating to deliverable	Highly desired	3	Years
creating testing scripts to support functional changes	Desired
Experience with creating automated integrations	Highly desired
Experience HDL loads	Required
Experience creating forms	Nice to have

. Oracle HCM Technical/Functional resource for Oracle HCM SAAS system administration work specific to configuration set up and maintenance, Report and Dashboard development, complex issue resolution, security enhancements, HDL and interface activities.

2 days ago

Richmond, VA

$74,800–$93,500 / year

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Position Summary/Overview:

The IT Support Center Call Center Lead directs day-to-day call center operations and supervises assigned staff to deliver high-availability, 24/7/365 IT support to the VCU community.

9 days ago

Richmond, Virginia

Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success.

16 days ago

Richmond, VA

$74,800–$93,500 / year

p>Position Summary/Overview:

The IT Support Center Call Center Lead directs day-to-day call center operations and supervises assigned staff to deliver high-availability, 24/7/365 IT support to the VCU community.

Demonstrated ability to communicate and work effectively with both non-technical customers and with staff and coworkers in a team environment to provide technical support, documentation, consultation, and training in software applications and procedures.

9 days ago

Mechanicsville, VA

$28.04–$35.24 / hour

In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role. Whether youre turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

5 days ago

Richmond, VA

$57,800–$80,000 / year

p>Job Description:

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company.

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.

11 days ago

New Kent, VA

They are comfortable coordinating vendors, managing support tickets and IT assets, and acting as the bridge between non-technical staff and technical contractors in a small office or government environment. Ideal Candidate Profile: Seeking an IT Support Coordinator with broad technical awareness across systems, networking, cybersecurity, and web technologies.

29 days ago

Caroline County, VA

p>Responsibilities:

As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of M.C. Dean staff by performing a variety of technical tasks including, but not limited to the following:

PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune).
Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform.

30+ days ago

Caroline County, VA

li>Troubleshooting (both on site and remotely via BeyondTrust/email/phone/MS teams) basic hardware, software compatibility issues, and network connectivity issues, and Microsoft 365 and related application issues; escalating complex problems to senior staff, coordinating OEM repairs.

Provisioning user accounts, group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools.

30+ days ago

Richmond, Virginia

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Bastionpoint Technology is a rapidly growing Managed Service Provider (MSP) delivering cutting-edge IT solutions to businesses in the Richmond, VA area.

Assist with maintaining and supporting client networks including LAN/WAN, firewalls, wireless access points, and connectivity issues.

18 days ago

Petersburg, Florida

Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide. In this role, you will be providing convenient and comprehensive services for all plan management, printing, inventory control, asset configuration, office supplies, and shipping needs.

30 days ago

Richmond, Virginia

Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining.

Working alongside our 3rd party service desk for remote Level 1 support, you'll be the boots-on-the-ground technical expert ensuring our critical systems remain operational across manufacturing facilities, offices, and remote sites.

30+ days ago

Richmond, VA

Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.

8 days ago

Chester, VA

p>As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

30+ days ago

Mechanicsville, VA

This position serves as a key liaison between procurement, finance, and operational teams to ensure the timely processing of invoices, accounts payable transactions, and IT procurement activities in compliance with Commonwealth of Virginia, agency, and VITA requirements.

The candidate will be responsible for reviewing and processing invoices, reconciling vendor accounts, monitoring expenditures, tracking payment activity, and supporting budget management efforts.

The successful candidate will possess knowledge of procurement and accounting principles, strong analytical and organizational skills, and the ability to manage multiple priorities while ensuring compliance with prompt payment requirements, fiscal policies, and procurement regulations.

5 days ago

Richmond, VA

30+ days ago

Richmond, VA

p>OVERVIEW:

The IT Help Desk Manager is responsible for leading all end-user support operations at Davenport & Company, ensuring consistent delivery of high-quality, responsive, and secure IT services. This role oversees Help Desk personnel, manages service performance, and drives continuous improvement of support processes to enhance the overall customer experience for both employees and clients.

29 days ago

Richmond, Virginia

div>

Key Responsibilities

Serve as the initial point of contact for technical support via phone, email, and ticketing system

Provide remote support using RMM tools (e.g., ConnectWise Automate)

Install, configure, and maintain desktop hardware, software, and peripherals

Manage user accounts, permissions, and access controls

Troubleshoot and support desktop, laptop, and printer issues

Escalate unresolved issues to senior IT staff as appropriate

Provide accurate information about company IT services and products

Suggest improvements to IT procedures and user experience

Document support issues, resolutions, and feedback in a clear and concise manner

Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)

Communicate clearly in English (additional languages a plus)

Qualifications

1–4 years of experience in a help desk or IT support role

Strong troubleshooting and analytical skills

Detail-oriented with excellent organizational skills

Valid driver's license and reliable transportation

Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus

Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus

30+ days ago

Fort Lee, Virginia

li>Minimum (3) years of experience working with Windows Server 2019, Microsoft Exchange, Microsoft Forefront Threat Management Gateway (Forefront TMG), formerly known as Microsoft Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2019, and Active Directory planning and implementation.

Experience in DoD architectures and communications initiatives such as tactical networks, and commercial satellite communications, LAN, systems administration, configuration management tools and techniques, and the knowledge and experience setting up and managing software testing labs.

30+ days ago

Richmond, VA

h3 style="text-align:justify">Position Overview:

The IT Procurement Analyst supports Procurement and Finance functions by managing statewide technology procurements in compliance with applicable government policies and regulations.

Technical & Analytical Support:
Evaluate highly technical IT procurements and collaborate with subject matter experts, legal counsel, and external partners.

30+ days ago

Richmond, VA

$25–$33 / hour

IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.

30+ days ago

Hopewell, VA

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

30+ days ago

Bon Air, California

The IT Service Delivery Manager leads day-to-day service delivery functions, including operational support teams, incident response, escalation management, and continuous improvement, while partnering with clinical, operational, cybersecurity, infrastructure, and executive stakeholders to ensure effective service delivery and support of organizational goals and patient care continuity.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.

26 days ago

1390 Ridgeview Drive Allentow, VA

strong>Key Responsibilities

Identify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Technical Requirements
- Operating Systems: Proficiency in Windows 10/11 and macOS environments.

30+ days ago

Mechanicsville, VA

Contractor

This role requires strong analytical skills, deep knowledge of procurement methodsincluding IFBs and RFPsand the ability to operate effectively in a fastpaced environment. The ideal candidate is a selfstarter who can guide internal stakeholders, negotiate with vendors, and ensure that all procurements deliver best value to the Commonwealth.

30+ days ago

Petersburg, Virginia

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

30+ days ago

Richmond, VA

$22–$32 / hour

Provide first-level technical support for Windows desktops/laptops, local and network printing, networks (LAN, WAN, WLAN), and specialty/proprietary lab systems. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

30+ days ago

Colonial Heights, VA

strong>Physical Requirements

Ability to work 100% on-site with possible Telework options Ability to lift and move computer equipment (up to 30 lbs.) and navigate classroom environments to perform installations. What We're Looking For:
- Communication Skills: The ability to translate "tech-speak" into helpful instructions for non-technical users.

30+ days ago

Henrico, VA

$65,000–$68,000 / year

The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality.

30+ days ago

$65,000–$68,000 / year

30+ days ago

$65,000–$68,000 / year

30+ days ago

Colonial Heights, VA

$120,000–$150,000 / year

This position will also play an important role in providing input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice's approximately 4,000 employees worldwide drive innovation in materials science.

30+ days ago

Chesterfield, VA

$65,000–$70,000 / year

Minimum Qualifications: Required: Extensive expertise in personal computer hardware architecture, including the ability to perform deep-dive hardware-level repairs, motherboard diagnostics, and component-level troubleshooting for Windows and Apple systems. Brightpoint invites applications for an in-office Technical Support Technician position to perform on-site and remote inspection, installation, testing, and repair of microcomputer devices, classroom AV equipment, and peripheral hardware.

13 days ago

Chesterfield, VA

$65,000–$70,000 / year

Required: Extensive expertise in personal computer hardware architecture, including the ability to perform deep-dive hardware-level repairs, motherboard diagnostics, and component-level troubleshooting for Windows and Apple systems. Posting Number CLS_4513P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/12/2026 Job Close Date 06/19/2026 Open Until Filled Agency Website https://www.brightpoint.edu

12 days ago

Richmond, Virginia

div>

ABOUT THE ROLE

This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance

Act as a first point of contact for providing technical support to all areas within the organization.
Desktop/Technical Support Analyst 2
Richmond, VA 23019
Pay Rate: $30 Hourly
.
30+ days ago

Henrico, VA

$57,733–$85,000 / year

Responds to customer inquiries, phone calls, and emails; provides technical support, diagnoses problems, resolves issues, and ensures requests are handled appropriately; may travel to agency locations to install and/or maintain IT equipment; manages, administers, configures, maintains, monitors, troubleshoots and resolve issues related to end user applications and equipment; resets passwords; and administers agency managed user accounts, security groups, security roles, and assignment of security groups and roles to individuals. Demonstrated ability to provide first level support to end users; respond to queries in person and over the phone; troubleshoot routine software, desktop, and printer issues; run diagnostic programs, isolate problems, and determine and implement solution.

24 days ago

Henrico, VA

li>Ability to provide first level support to end users; supervise staff; respond to queries in person and over the phone; troubleshoot routine software, desktop, and printer issues; run diagnostic programs, isolate problems, and determine and implement solution. This position also plays a key role in operational project management by prioritizing customer demand, guiding complex initiatives through the Systems Development Life Cycle (CDLC), and ensuring systems and processes remain efficient, secure, and aligned with business needs.

2 days ago

Richmond, VA

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

30+ days ago

Richmond, VA

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. If the Phone Analyst is unable to resolve the related issue the call will get escalated to a more experienced OSS teammate to further triage and resolve the issue and/or work closer with Level 2 Production Support for a resolution.

4 days ago

Fort Lee, Virginia

li>Three (3) or more years of specialized experience working in a MS Windows 7/8/10 environment supporting Windows Server 2003/2008, MS Exchange, MS Forefront Threat Management Gateway (Forefront TMG), formerly known as MS Internet Security and Acceleration Server (ISA), Share Point, SQL Server 2005 or current releases of all OS and application software.

Knowledge of Storage Area Network (SAN), Network Area Storage (NAS), Clustering, Active Directory, AD Group Policy Management, Windows Internet Naming Service (WINS), Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) and a high proficiency with TCP/IP protocol.

16 days ago

Richmond, Virginia

This position requires the following skills:

-Knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.)

-Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Microsoft Office suite, Internet Explorer, Google Chrome, McAfee Anti-Virus Software, Adobe Acrobat Reader/Writer, and other commercial business software products.

-Knowledge with setup, configuration, and troubleshooting of Android and Apple mobile devices.

-Working knowledge of supporting and troubleshooting Ethernet based LAN/WAN environments, including network protocols and concepts (TCP/IP, DNS, DHCP, etc.)

Need a skilled Desktop/Technical Support Technician to support the Department of Veterans Services' (DVS) Sitter & Barfoot Veterans Care Center, which is a medical facility that has about 200 IT devices (desktops, laptops, and printers, mobile phones).

30+ days ago

p>As a Technical Support Specialist, you will make a significant impact in the following areas:

Technical Proficiency • Computer networking concepts, protocols, and security methodologies • System performance and availability monitoring • Network access, identity, and access management (e.g., Public Key Infrastructure) • Remote access technologies • Systems administration concepts • Common network tools (e.g., ping, traceroute, nslookup) • Electronic device functionality (computers, network components, peripherals) • Operating System command line execution (e.g., ipconfig, netstat) • Cloud computing service and deployment models (SaaS, IaaS, PaaS) • Network protocols (TCP/IP, DHCP, DNS). Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools, and proven processes to advance federal missions.

30+ days ago

Fort Lee, Virginia

We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large.

Communicate clearly and professionally with technical and non-technical users, including senior leadership, ensuring a high level of customer satisfaction.

30+ days ago

Fort Lee, Virginia

Communicate clearly and effectively with technical and non-technical users, including participation in meetings as a technical representative .

30+ days ago

li>Demonstrated ability to troubleshoot Mac and PC computers, their operating systems (Windows 10 & MacOS), and their respective applications, including but not limited to Microsoft Office (2019 & Office 365), web browsers, electronic mail, and other software. The role assists in identifying recurring technical issues to improve service delivery, supports research into emerging technologies, and contributes to testing and implementation of new solutions.

13 days ago

Richmond, VA

li>Perform, track and support all non-technical system configurations such as: setting up new user profiles, creating provider profiles, and creation of user roles based on new programs.

As a Help Desk Specialist, you will provide IT support services & provide technical knowledge and customer service support for highly specialized systems applications.

30+ days ago

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Posting Number WGE_3223P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/12/2026 Job Close Date 06/26/2026 Open Until Filled Agency Website www.brightpoint.edu Contact Name Cassandra Davidson Email cdavidson@brightpoint.edu

12 days ago

Richmond, VA

$30–$33 / hour

You can access our privacy policy here.

If the Phone Analyst is unable to resolve the related issue the call will get escalated to a more experienced OSS teammate to further triage and resolve the issue and/or work closer with Level 2 Production Support for a resolution..

10 days ago

Richmond, VA

p>Bastionpoint Technology is a rapidly growing Managed Service Provider (MSP) delivering cutting-edge IT solutions to businesses in the Richmond, VA area.

Assist with maintaining and supporting client networks including LAN/WAN, firewalls, wireless access points, and connectivity issues.

18 days ago

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IT Support Jobs in Richmond, VA

Help Desk Analyst Mindlance Incorporated

Oracle HCM Technical/Functional REMOTE - Contract TalentBurst, Inc.

IT Support Center Call Center Lead Commonwealth of Virginia

IT Support Analyst Empower Brands

IT Support Center Call Center Lead Virginia Commonwealth University

IT SUPPORT TECHNICIAN Carter Machinery Company, Inc.

IT On-Site Support Technician WSP Global Inc

IT Support Coordinator Accylerate, Inc

IT Support Specialist III M.C. Dean Inc

IT Support Specialist II M.C. Dean Inc

L1 IT Support Specialist PeopleSharp

IT Support Coordinator Power Design

IT Support Engineer II KSB

IT Support Specialist- Richmond, VA CoStar Group Inc

IT Support Engineer I, Ops Tech Solutions (OTS) Amazon.com Inc

IT Business Analyst (Procurement & Finance Support) Apollo Technology Solutions LLC

IT Support Engineer II KSB SE & Co KGaA

IT Help Desk Manager Davenport & Co LLC

IT Help Desk Technician Murgado Automotive Group

CASCOM G6 IT Site Lead nFocus Solutions

IT Purchasing Analyst Ampcus Incorporated

Technical & Analytical Support: Evaluate highly technical IT procurements and collaborate with subject matter experts, legal counsel, and external partners.

Level II IT Technician TeamLogic IT Richmond

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

IT Service Delivery Manager, Full Time, Days MarinHealth Medical Center

VSU - Technical Support Analyst - 100% ON SITE PeopleNTech LLC

IT Purchasing Analyst Apidel Technologies

Now Hiring IT and Telecom Field Technicians Hardy Industries

IT Specialist Labcorp Holdings Inc

Technical Support Analyst Apollo Technology Solutions LLC

Sr. Help Desk Support Technician Sun-Wed Nights Kane Logistics

Sr. Help Desk Support Technician Wed -Sat Nights Kane Logistics

Sr. Help Desk Support Technician Day Shift Kane Logistics

IT/OT Site Lead Solstice Advanced Materials Inc

Technical Support Technician (00145) Commonwealth of Virginia

Technical Support Technician (00145) VIRGINIA COMMUNITY COLLEGE SYSTEM

Technical Support Analyst Inteletech Global

Application/User Support Specialist (Central Office/Henrico) #03374 Commonwealth of Virginia

Enterprise Operations / User Support Supervisor (Henrico) Commonwealth of Virginia

User Support Specialist Serco

Technical Support Analyst StratAcuity Staffing Partners Inc

Client Support Administrator (Information Technologist II) A3T

Desktop/Technical Support Analyst 3 Inteletech Global

Technical Support Specialist Client Solution Architects LLC

Information Technologist III - HQ Support nFocus Solutions

Information Technologist – Client Support Administrator (I–III) nFocus Solutions

Help Desk Technician Commonwealth of Virginia

Helpdesk Specialist Talium Advisors, Inc

Help Desk Technician VIRGINIA COMMUNITY COLLEGE SYSTEM

OSS Help Desk Phone Analyst Pyramid Consulting, Inc

Help Desk Technician PeopleSharp

Resume Resources

Technical & Analytical Support:
Evaluate highly technical IT procurements and collaborate with subject matter experts, legal counsel, and external partners.