IT End User Support Specialist Commonwealth of VirginiaIT End User Support SpecialistRichmond, VAIn addition, this position is responsible for configuring and deploying laptops, desktops, mobile devices, and peripherals for new and existing employees; Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms; and responding to Move, Add, & Change requests for telephone, mobile devices and desktop applications are other functions performed by the Service Desk Analyst role. This position resolves Level 1 and Level 2 desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups, to include receiving, prioritizing, documenting, and actively resolving end user service requests and incidents.
IT Support Specialist G. Grattan LLCIT Support SpecialistHenrico, VAPart timeThe position works closely with the IT Manager, internal IT team, and external vendors to support Microsoft 365, endpoint management, identity services, networking, and line of business systems. The IT Support Specialist provides hands-on technical support across Virginia Green, ensuring reliable, secure, and efficient use of technology for all associates.
IT End User Support Specialist DHRMIT End User Support SpecialistRichmond, VirginiaIn addition, this position is responsible for configuring and deploying laptops, desktops, mobile devices, and peripherals for new and existing employees; Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms; and responding to Move, Add, & Change requests for telephone, mobile devices and desktop applications are other functions performed by the Service Desk Analyst role. This position resolves Level 1 and Level 2 desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups, to include receiving, prioritizing, documenting, and actively resolving end user service requests and incidents.
NewSenior IT Technical Support Analyst Troutman Pepper Hamilton SandersSenior IT Technical Support AnalystRichmond, VirginiaThe IT Technical Support Analyst is responsible for installing, supporting, maintaining, and tracking all firm computer and telephone equipment, as well as supporting the Microsoft Office Suite and Desktop Operating Systems in a network environment, with a focus on providing outstanding customer service. Excellent customer service and the ability to communicate effectively with clients, Troutman Pepper Locke attorneys, and staff at all levels and work well as part of a team.
IT Support Specialist Virginia GreenIT Support SpecialistHenrico, VirginiaThe position works closely with the IT Manager, internal IT team, and external vendors to support Microsoft 365, endpoint management, identity services, networking, and line of business systems. The IT Support Specialist provides hands-on technical support across Virginia Green, ensuring reliable, secure, and efficient use of technology for all associates.
NewIT Support Specialist Vets HiredIT Support SpecialistRichmond, VirginiaResponsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration.
IT On-Site Support Technician WSP Global IncIT On-Site Support TechnicianRichmond, VA$57,800–$80,000 / yearJob Description: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location.
NewIT Support Engineer II KSBIT Support Engineer IIRichmond, Virginia$60,000–$75,000 / yearOur reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Working alongside our 3rd party service desk for remote Level 1 support, you'll be the boots-on-the-ground technical expert ensuring our critical systems remain operational across manufacturing facilities, offices, and remote sites.
IT Support Engineer II KSB SE & CoIT Support Engineer IIRichmond, VAOur reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Working alongside our 3rd party service desk for remote Level 1 support, you'll be the boots-on-the-ground technical expert ensuring our critical systems remain operational across manufacturing facilities, offices, and remote sites.
Senior IT Technical Support Analyst Troutman PepperSenior IT Technical Support AnalystRichmond, GA$70,000–$90,000 / yearThe Senior IT Technical Support Analyst guides the local operations team by mentoring junior team members, championing process improvement initiatives, and collaborating with the Local IT Ops Manager to align on and execute operational priorities. The Senior IT Technical Support Analyst is responsible for the installation, support, maintenance, and tracking of all firm computer and telephone equipment, as well as firm applications and Desktop Operating Systems within a network environment.
Lead Technician - IT Infrastructure Support TechDigital CorporationLead Technician - IT Infrastructure SupportRichmond, VAQualifications:Network administration:- Familiarity with wired and wireless network architecture- Configuration of network switches, routers, SDWAN, etc.- Troubleshooting LAN/WAN infrastructure- Maintain and upgrade network cabling within the Data Center and building cabinetsEnd User Device support:- End user support and customer service experience- Experience with Windows 10 and 11 deployment and troubleshooting- Printers, Scanners, Label Printers- Office 365, SharePoint- Manage requests and incidents within a service desk toolServer Administration:- Operating System Windows Server 2016 – 2022- Administering sharing and folder privileges- Racking, cabling and commissioning servers- Backup and storage- Server monitoring and optimizationFirewall:- General familiarity of firewall technology, configuration, rules, etc.- Experience working in DMZ and Process Control NetworksMust be able to lift 40 lbs. Requires knowledge of Active Directory, Domain Controllers, Process Control Networks.- Requires strong communications and troubleshooting capabilitiesComments/Special InstructionsCANDIDATE MUST BE A US CITIZEN DUE TO EXPORT CONTROLS FOR THIS SITE.
IT Support Engineer II KSB SE & Co KGaAIT Support Engineer IIRichmond, VAOur reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Working alongside our 3rd party service desk for remote Level 1 support, you'll be the boots-on-the-ground technical expert ensuring our critical systems remain operational across manufacturing facilities, offices, and remote sites.
IT Support Center Coordinator Hunton & WilliamsIT Support Center CoordinatorRichmond, VA$59,900–$79,700 / yearProvides IT support services to attorneys and staff, while maintaining a high-level of competency utilizing the firm's applications (Microsoft Office, iManage DMS, ), technologies (workstations, remote access, mobile devices, printers, phones, etc.), policies, procedures, best practices, and knowledge bases. Ensures effective and timely flow of information with IT teams so that end-users are properly and timely informed of all computer, telecommunications, and other IT service concerns which may impact users' ability to work.
IT Support Center Coordinator Hunton & Williams LLP (Inactive)IT Support Center CoordinatorRichmond, VA$59,900–$79,700 / yearProvides IT support services to attorneys and staff, while maintaining a high-level of competency utilizing the firm's applications (Microsoft Office, iManage DMS, ), technologies (workstations, remote access, mobile devices, printers, phones, etc.), policies, procedures, best practices, and knowledge bases. Ensures effective and timely flow of information with IT teams so that end-users are properly and timely informed of all computer, telecommunications, and other IT service concerns which may impact users' ability to work.
IT Support Engineer I, Ops Tech Solutions (OTS) Amazon.com IncIT Support Engineer I, Ops Tech Solutions (OTS)Richmond, VAAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
NewIT Help Desk Technician Mercedes-Benz of MidlothianIT Help Desk TechnicianRichmond, VA$25–$35 / hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian.
IT Service Desk Lead Performance Food Group CoIT Service Desk LeadRichmond, VA$27–$32 / hourWith the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S., Click Here for Benefits Information, $27 - $32/hr. This role monitors service levels, coordinates escalations, supports incident response, and provides day-to-day guidance, coaching, and support to Service Desk associates.
IT Help Desk Technician Murgado Automotive GroupIT Help Desk TechnicianRichmond, VirginiaKey Responsibilities Serve as the initial point of contact for technical support via phone, email, and ticketing system Provide remote support using RMM tools (e.g., ConnectWise Automate) Install, configure, and maintain desktop hardware, software, and peripherals Manage user accounts, permissions, and access controls Troubleshoot and support desktop, laptop, and printer issues Escalate unresolved issues to senior IT staff as appropriate Provide accurate information about company IT services and products Suggest improvements to IT procedures and user experience Document support issues, resolutions, and feedback in a clear and concise manner Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays) Communicate clearly in English (additional languages a plus) . Qualifications 1–4 years of experience in a help desk or IT support role Strong troubleshooting and analytical skills Detail-oriented with excellent organizational skills Valid driver's license and reliable transportation Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus .
IT Helpdesk Technician Atlantic Constructors IncIT Helpdesk TechnicianRichmond, VAThis is a permanent, full-time position suited for someone who thrives in a structured corporate environment, takes pride in reliable service delivery, and is looking to plant roots with a stable and growing organization. Atlantic Constructors offers competitive benefits, for more information check out our comprehensive list on our website Acibuilds.com.
NewCustomer Service Representative | IT Help Desk CBIZCustomer Service Representative | IT Help DeskRichmond, VAThis entails responding to phone calls, emails, and self-service requests in a timely and professional manner. 3 years' experience in client facing position professional services role is highly preferred.
Technical Support Analyst in Richmond VA Onsite Syntricate Technologies IncTechnical Support Analyst in Richmond VA OnsiteRichmond, VAWe are seeking a Technical Support Analyst 2 to provide hands-on technical support for end-user computing devices, software, and network-related issues. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining IT hardware and software while delivering exceptional customer service.
NewIT Operations Engineer DHRMIT Operations EngineerRichmond, VirginiaJob responsibilities will include, but are not limited to: The IT Operations Engineer provides technical services to include IT operations, end user support, infrastructure and server management, asset management, projects, and internal DMAS agency specific application support. From July 1, 2026, through January 21, 2029, applicants who were involuntarily separated from employment with the Federal Government on or after January 1, 2025, due to a reduction in force, budget reduction, or workforce restructuring initiative may be eligible for HB494 Federal Employee Priority Consideration.
Tier 1 Help Desk Support Nleague Services IncTier 1 Help Desk SupportMechanicsville, Virginia$30–$35 / hourContractorOperations Support AnalystPosition: Operations Support Analyst - IN PERSON IVS ONLY!Client: ABCLocation: ON SITE at 7450 Freight Way, Mechanicsville, VA 23116Duration: 06+ MonthsThere IS available parking at this facility for contractors at no cost. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls, and other customer support activities.
NewIT Operations Engineer Commonwealth of VirginiaIT Operations EngineerRichmond, VA$108,000–$111,240 / yearJob responsibilities will include, but are not limited to: The IT Operations Engineer provides technical services to include IT operations, end user support, infrastructure and server management, asset management, projects, and internal DMAS agency specific application support. From July 1, 2026, through January 21, 2029, applicants who were involuntarily separated from employment with the Federal Government on or after January 1, 2025, due to a reduction in force, budget reduction, or workforce restructuring initiative may be eligible for HB494 Federal Employee Priority Consideration.
IT Administrator (Virginia) FullscriptIT Administrator (Virginia)Richmond, VAWorking on site in our Virginia Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment.
IT Purchasing Analyst Ampcus IncorporatedIT Purchasing AnalystRichmond, VAThis role requires strong analytical skills, deep knowledge of procurement methods—including Invitations for Bids (IFBs) and Requests for Proposals (RFPs)—and the ability to operate effectively in a fast-paced environment. The ideal candidate is a self-starter who can guide internal stakeholders, negotiate with vendors, and ensure that all procurements deliver best value to the organization.
IT Asset Management Hardware Analyst Wisconsin Physicians Service Insurance CorpIT Asset Management Hardware AnalystRichmond, VARemote$75,000–$90,000 / yearWe are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. Would like to be accountable for the application layer of the ServiceNow Mid Servers and others related to the ITAM Program, including installation, patching, and maintenance of applications on devices and service accounts.
Level II IT Technician TeamLogic IT RichmondLevel II IT TechnicianRichmond, VA$25–$33 / hourFull timeIT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
VCCA - Technical Support Analyst 2 PeopleNTech LLCVCCA - Technical Support Analyst 21390 Ridgeview Drive Allentow, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Technical Support Analyst 2 (Short Term) TOMORROW HIRETechnical Support Analyst 2 (Short Term)Richmond, VA$20–$26 / hourJob Title : Technical Support Analyst 2 (Short Term) Work Type : Onsite Location : Richmond, VA Start Date : 08/03/2026 End Date : 10/16/2026 Industry Category : Information Technology / Government Services Employment Type : 1099 Contract Requisition ID : 807600. This role is responsible for installing and configuring IT equipment, preparing and deploying workstations, supporting business applications, and resolving technical issues through responsive customer service and effective troubleshooting.
Technical Support Analyst 2 – Contract Position Brancore Technologies L.L.C.Technical Support Analyst 2 – Contract PositionRichmond, VirginiaContractorPosition SummaryThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewEnd User Support Specialist Commonwealth of VirginiaEnd User Support SpecialistRichmond, VA$68,202–$73,202 / yearFrom July 1, 2026, through January 21, 2029, applicants who were involuntarily separated from employment with the Federal Government on or after January 1, 2025, due to a reduction in force, budget reduction, or workforce restructuring initiative may be eligible for HB494 Federal Employee Priority Consideration. This position is responsible for onboarding and offboarding employees, managing user accounts and access rights, troubleshooting hardware and software issues, supporting Microsoft 365 technologies, and ensuring timely resolution of customer service requests.
Technical Support Analyst Nleague Services IncTechnical Support AnalystColonial Heights, VirginiaContractorTechnical Support AnalystLocation: 2430 Pine Forest Dr, Colonial Heights, VA 23834 (Campus Remote Site Location)Duration: 4 Months (Possibility of extension)100% ON SITEAbout The Role100% on site with 1 possible telework dayKey ResponsibilitiesIdentify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues.
Talent Pool – Future Opportunities at Endurance IT Services Endurance IT ServicesTalent Pool – Future Opportunities at Endurance IT ServicesRichmond, VirginiaAccess a Range of Roles: We support a wide variety of clients across industries, creating ongoing opportunities in IT infrastructure, cybersecurity, cloud, project management, and more. Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help organizations stay secure, productive, and resilient.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansPetersburg, VAFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
NewIT Administrator (Virginia) Emerson Ecologics LLCIT Administrator (Virginia)Richmond, VAWorking on site in our Virginia Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansPetersburg, VirginiaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Technical Support Analyst Apollo Technology Solutions LLCTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
IT Technician Churchill Downs IncorporatedIT TechnicianVAColonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. The IT Technician ensures smooth operation and accessibility of computer system resources, including back-office systems, front-of-house systems, telecommunications, personal computers, workstations and networking.
Sr. Help Desk Support Technician Wed -Sat Nights Kane LogisticsSr. Help Desk Support Technician Wed -Sat NightsVA$65,000–$68,000 / yearThe goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality.
Sr. Help Desk Support Technician Day Shift Kane LogisticsSr. Help Desk Support Technician Day ShiftVA$65,000–$68,000 / yearThe goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality.
Technical Support Analyst Integrated Resources, IncTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewEnd User Support Specialist DHRMEnd User Support SpecialistRichmond, VirginiaFrom July 1, 2026, through January 21, 2029, applicants who were involuntarily separated from employment with the Federal Government on or after January 1, 2025, due to a reduction in force, budget reduction, or workforce restructuring initiative may be eligible for HB494 Federal Employee Priority Consideration. This position is responsible for onboarding and offboarding employees, managing user accounts and access rights, troubleshooting hardware and software issues, supporting Microsoft 365 technologies, and ensuring timely resolution of customer service requests.
TAX - Sr Desktop Support Tech - 100% ON SITE Nleague Services IncTAX - Sr Desktop Support Tech - 100% ON SITERichmond, Virginia$40.95 / hourContractorRequired/Desired SkillsSkill - Required /Desired - Amount - of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios - Required - 4 YearsExcellent problem-solving, analytical, and team-working skills - Required - 4 YearsExcellent communication and interpersonal skills. About The RoleVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft operating systems; Windows 10 or higher; working knowledge of MS Office including Outlook and MS365.Considerable knowledge of PC hardware, peripherals & networks.
VDH Technical Support Analyst 4 Nleague Services IncVDH Technical Support Analyst 4Petersburg, Virginia$40–$45 / hourContractorKnowledge of and previous experience with the Virginia Information Technologies Agency (VITA)Excellent project management skills and ability to manage multiple priorities. General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
VDACS - Technical Support Analyst 4 - IN PERSON IVs Required Nleague Services IncVDACS - Technical Support Analyst 4 - IN PERSON IVs RequiredRichmond, Virginia$59.05 / hourFull timeRole Description, Day to DayA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. - Required - 8 - YearsExtensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) - Required - 8 - YearsExperience in testing complex systems to determine that business needs are met.
VDACS - Technical Support Analyst 4 - IN PERSON IVs Required PeopleNTech LLCVDACS - Technical Support Analyst 4 - IN PERSON IVs Required1390 Ridgeview Drive Allentow, VAA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) Required 8 Years .
Technical Support Analyst Ampcus IncorporatedTechnical Support AnalystRichmond, VARequired 8 Years Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) Required 8 Years Experience in testing complex systems to determine that business needs are met. This initiative is part of a long-term enterprise modernization program focused on enhancing digital services, improving operational efficiency, and delivering a better experience for both external users and internal stakeholders.
Technical Support Analyst Inteletech GlobalTechnical Support AnalystRichmond, VirginiaABOUT THE ROLE This position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical support to all areas within the organization. Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
Network Support Technician Inserso CorporationNetwork Support TechnicianRichmond, VAMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.