Responsibilities include running and submitting monthly rebate reports to vendors via EDI and Excel, tracking rebates and following up on any that are pending prior to month end, working with vendors each month to receive and process rebate credits, working with accounting to properly enter and apply the credits, forwarding details on any rebate credits that have been pending for 90 days, reconciling credits and researching rebate discrepancies, maintaining an electronic archive system of rebate documentation, assisting the contract coordinator with loading and maintaining customer contracts in the Eclipse system, running and distributing monthly contract expiration reports, serving as a first-level resource for answering rebate and contract questions and troubleshooting problems in the Eclipse system, monitoring the pricing department e-mail group and responding to rebate-related requests, answering and managing incoming phone calls, including checking and responding to voice messages, monitoring and responding to electronic messaging (Outlook & operating system) in an appropriate and timely manner, using appropriate forms of written communication both internally & externally, maintaining a working knowledge of required software applications and utilizing software for appropriate means of communication, quickly finding common ground and solving problems for the good of all, easily gaining trust and support of others, encouraging collaboration and being viewed as a team player, cross-training with other pricing department associates, maintaining a positive working relationship with branch and corporate staff. The Rebate Coordinator supports the Capital Electric Pricing Department to ensure timely and accurate implementation of Capital Electric's pricing strategy, particularly through proper maintenance and execution of the customer sales rebate process, with related branch and system support.