Decision Making and Critical Thinking, Emerging Technologies, Financial Forecasting and Modeling, Human Resources Consulting, Industry Knowledge, Influencing, Matrix Management, Organizational Change Management, Organizational Savvy and Politics, Talent Management, Workforce Analytics. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.