Sample resume for a retail sales clerk
Want to find a job as a retail clerk? Check out these resume writing tips that can help you get noticed.
Retail clerks can be the difference between a great customer experience and a not-so-great one. To be considered for top retail sales jobs, you need to have a top-shelf resume that demonstrates both your skills and customer service expertise. For writing tips, view this sample resume for a retail sales clerk or download the retail sales clerk resume template in Word.
Jobs for retail sales workers are projected to grow by 2% (or 92,400 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). You'll find the highest level of employment for this job in the following states: California, Texas, Florida, New York, and Illinois; and in the following metropolitan areas: New York City, Los Angeles, Chicago, Houston, and Atlanta.
As a retail sales worker, you can expect to earn a median wage of $23,370 per year, or $11.24 per hour, according to the BLS.
In the world of retail, one thing matters: Performance. Whether you are a manager, salesperson, merchandiser, cashier, clerk, HR professional, or an employee who performs one of the numerous other retail jobs, your resume needs to demonstrate how you have contributed to your company's bottom-line success. When developing your resume, keep in mind that retail hiring managers want to know, "What can this person do for us?" So show that you have the skills, accomplishments, training, and work ethic to contribute to your potential employer's corporate goals and mission.
Highlight your credentials
Make it easy for busy hiring managers to determine your job target and key qualifications. By including a career summary section, you immediately grab the reader's attention and highlight your most important attributes. To create your summary, review job postings to get a good feel for what hiring managers find desirable. Write a list of your matching credentials and incorporate these into the summary. Try to stay away from listing vague skills or cliches, such as "excellent communication and interpersonal skills." Instead, provide hard facts about your work history or training that would entice a hiring manager to call. Here's the introduction for a senior-level retail manager:
Regional manager with a reputation for building management teams focused on achieving revenue goals and high customer satisfaction levels. Designed and implemented programs that have improved operational efficiencies, profit margins, employee morale, and sales revenues within diverse industries. Track record of driving business operations to profitability in turnaround and high-growth situations.
Skills and keywords
Include a skills section to showcase your core competencies. This section is also a great place to incorporate industry keywords so your resume can be found in an applicant search. Keywords include specific job titles (retail manager, store manager, retail store manager, retail sales, sales representative, cashier, assistant manager, merchandiser, buyer) and required job skills (P&L management, purchasing, procurement, retail operations management). Other keywords that might be used include technology (such as specific computer programs), degrees (such as BA or MBA), and personal qualities (such as highly motivated).
To determine the right keywords for your particular specialty, review job postings to see which buzzwords and industry jargon are commonly used, and then incorporate them into your resume.
Organize your expertise in an easy-to-read bulleted list:
- Strategic planning
- P&L management
- Retail distribution
- Budget planning
- Merchandise displays
- Sales and marketing
- Inventory control
- Systems management
- Incentive structures
- Performance standards
- Safety and compliance
- Team leadership and mentoring
Many retail resumes in circulation provide a bland listing of job duties. Considering a retail environment's competitive nature, try energizing your job descriptions by describing how you went above and beyond your job duties. It has been said that only people in sales or management positions can boast accomplishments, but that's not true. You have accomplishments that will enhance your resume's effectiveness no matter what field you're in.
To develop high-impact accomplishment statements, think about how you performed in each of your positions. What was expected of you? How well did you meet expectations? What methods did you use to generate strong results? Did you win any awards or receive formal recognition? Did you overcome any obstacles that resulted in a positive outcome?
Education and training
The world of retail is constantly evolving, and your skills should be too. Be sure to include your continuing education, in-service training, outside seminars, courses, certifications, or any other experience that shows your dedication to professional development. If you don't have much to include, consider finding the time right now to participate in some type of continuing education.
Retail Sales Clerk Resume Sample
927 Brook Lane | Sometown, TX 75055 | 555-555-5555 | firstname.lastname@example.org | LinkedIn URL
Experienced Retail Clerk
Available for all shifts and extended evening/weekend hours
- Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
- Record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors.
- Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
Retail & Technical Skills
STORE-MART / DISCOUNT RETAIL CO., Sometown, TX
Big-box retail store locations with up to $500M in annual sales
Retail Sales Clerk, 6/10 to Present
Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift. Assist with store stocking, setting up floor-sets and opening/closing procedures.
Three-Time “Employee of the Month,” Store-Mart
Four-Time “Employee Star,” Discount Retail Co.
“Peak Performer Award,” Store-Mart
- Named “Employee of the Month” at both companies in recognition of excellent job performance and dedication to customer service.
- Commended by supervisors for flexibility in changing work hours when asked, often filling in for absent employees during scheduled days off.
- Honored with repeated awards for cash-handling skills, with zero overages or shortages month-over-month.
- Displayed a positive, helpful attitude on a daily basis that was praised by customers and employers alike.
SOMETOWN HIGH SCHOOL, Sometown, TX | Diploma
Get your resume reviewed
As a retail worker, selling is in your nature. But selling your skills is a whole different prospect. Not sure your resume is strong enough to score a job? Get a free resume evaluation today from the experts at Monster's Resume Writing Service. You'll get detailed feedback in two business days, including a review of your resume's appearance and content, and a prediction of a recruiter's first impression. Let the experts at Monster take inventory of your skills and experience and put them on display.