Clinical Case Manager Resume Sample

Learn how a resume can help you transition from RN to case manager.

By Kathleen Walder, Monster Contributor

When you decide to use your education, RN credentials, and experience to become a nurse case manager, the focus of your work will shift from the clinical care of patients to social services in healthcare. With this change, you’ll need a new case manager resume to highlight your advanced skills and career goals.

Your first task is to revise your professional summary to reflect your transition from RN to case manager. (A summary replaces the more traditional case manager resume objective, which is no longer common.) This will give hiring managers a clear picture of your updated skills and current goals. Take this opening paragraph of your case manager resume to also explain how your past experience and education have prepared you to be a case manager. Include a short explanation of how or why you’ve chosen to pursue this new role.

While you have a myriad of skills, be sure your resume takes extra care to support the ones that are most important for case management—excellent written and oral communication, project management, problem-solving, and conflict resolution. Be sure to include your empathy and passion for advocating for medically vulnerable patients among your case manager resume skills.

Case Manager Resume Sample

CAROL HATHAWAY, RN

Chicago, Illinois 60601 | carol.hathaway@email.com | 555.555.5555

CASE MANAGER

Dedicated registered nurse with 10+ years of nursing experience. Known for excellent clinical skills, ability to clearly educate patients, and leadership skills. Excels in patient caregiving including educating and supporting patient and family members on illnesses and treatments. Collaborates effectively with other medical professionals to ensure appropriate quality care is given. Adheres to safety and infection control guidelines at all times. Combines strong administration and nursing management skills with accountability for positive patient outcomes. Technology Snapshot: Microsoft Office, Google Docs, PowerPoint, Windows, Internet, Email

SKILLS

Leadership, HIPAA Compliant, Computer Skills, Record Management, Infection Control,

Patient / Family Education, Staff Training & Development, Patient Assessments, Process Improvements,

Critical Thinker, Collaboration, Coaching & Mentoring, Time Management

EDUCATION

Bachelor of Science, Nursing, College One, Chicago, Illinois

Associate in Science, Nursing, College Two, Palos Hills, Illinois

LICENSES AND CERTIFICATIONS

  • ➢ State Registered Nurse, License #XXXXXXXXXXX
  • ➢ Advanced Cardiac Life Support (ACLS), American Heart Association
  • ➢ Pediatric Advanced Life Support (PALS), American Heart Association
  • ➢ NIH Stroke Scale Certification, National Institutes of Health Stroke Scale
  • ➢ Basic Life Support (BLS), American Heart Association

PROFESSIONAL EXPERIENCE

HOSPITAL ONE, Chicago, Illinois | 20XX – Present

Case Manager – Acute Care Unit

Leads a team of 20 – 25 medical staff in caring for patients admitted to the hospital for acute care. Continuously monitors team processes for quality improvements.

  • Identifies psychosocial needs of patient and/or family members and makes referrals to social services.
  • Processes all admitting and discharge documentation promptly.
  • Educates patient and family members on patient’s medications and health needs.
  • Provides a smooth transition from hospital to home or alternative care setting.
  • Collaborates with interdisciplinary teams on patient treatment plans, progress, and concerns.
  • Communicates patient updates with medical staff and therapists.
  • Coordinates services for patient to meet post-discharge needs.

HOSPITAL TWO, Evanston, Illinois

Staff Nurse – Emergency Department (ER)

  • Assessed and attended to patients entering the ER to determine medical needs and diagnosis.
  • Observed patient, ordered diagnostic tests, and recorded vitals.

CAROL HATHAWAY, RN Page 2

PROFESSIONAL EXPERIENCE CONTINUED

  • Medically administered various procedures including airway management, medication administration, peripheral IVs, wound care, heart rhythm interpretations, hemodynamics, and blood work.
  • Collaborated with rapid response teams for patient transfers, ICU, or tertiary hospitals.
  • Provided emotional support and education to patients and families.
  • Utilized critical thinking skills and responded appropriately to various situations including life-saving events.
  • Accurately and promptly prepared and processed medical documentation.

HOSPITAL THREE, Maywood, Illinois | 20XX – 20XX

Charge Nurse – Intensive Care Unit

  • Performed patient assessments while utilizing preventive, therapeutic, and rehabilitative therapy.
  • Counseled patients and family members on diagnosis, treatment, and care of patients.
  • Operated life-saving equipment and ensured medical equipment is properly functioning.
  • Documented all patient information in an accurate and timely manner.
  • Mentored new nursing staff by providing guidance and best practices.

HOSPITAL FOUR, Melrose Park, Illinois | 20XX – 20XX

Registered Nurse

  • Evaluated incoming patients by gathering information and reviewing tests and chart notes.
  • Observed patients daily and reported any significant changes to physicians.
  • Collaborated with interdisciplinary staff on treatment plans and care.
  • Operated various medical equipment including life-saving equipment.
  • Performed various medical treatments including wound care, medication administration, IVs, and more.
  • Educated patients and family members on diagnosis, treatment plans, nutrition, and care.

VOLUNTEER NURSING EXPERIENCE

GIRL SCOUTS OF AMERICA – CAMP ONE, Glen Carbon, Illinois | Summers 20XX – 20XX

Summer Camp Nurse

  • Reviewed and documented participant’s health records, identifying potential health risks.
  • Conducted basic health education for participants.
  • Maintained healthcare inventory including medications and instruments.
  • Provided first-aid to participants as needed.

You can download this clinical case manager resume template in Word, as well.

The median salary for a clinical case manager is $51,078. You can see what you might get paid as a case manager in your city by using Monster’s Salary Tool. Enter your city and the title of “clinical case manager” to get the specific pay range in your area.

You can also take a look at all case manager jobs on Monster, and find other cities across the U.S. to consider. The five areas with the highest demand for case managers are:

Monster Can Bring Your Case Manager Resume Back to Life

If you need some help breathing life into your case manager resume, Monster’s professional resume writers can give it all the care and attention it needs. We’ll identify keywords that are vital to include in your resume and write a strong and vibrant professional summary that demonstrates why you’re the right person for the case manager role. Contact Monster’s resume writing service today to get started.