Does your receptionist resume answer the call when it comes to conveying your skills for the best office jobs? To be a successful candidate for top receptionist jobs, it helps to have a comprehensive resume to your name. View the receptionist resume sample that resume expert Kim Isaacs created and use it as a guide to craft your own.
To stand out from the competition, skip the traditional receptionist resume objective and instead include an eye-catching headline that lets the reader know some of your standout qualities. What makes you great at what you do?
In addition, you want to prove your value as a team member. A great way to do that is by using numbers on your receptionist resume to help illustrate your accomplishments. Don’t simply list your duties—after all, a hiring manager wrote the job ad so he/she is quite familiar with this position’s responsibilities. So instead of putting all your focus on the best receptionist resume skills to include, take the time to seek out concrete examples of what you’ve achieved in previous positions.
For example, don’t just put “data entry” as one of your skills; be sure to include the number of words per minute you can type. If you caught a billing error or were able to improve efficiency and subsequently saved your company money, let the reader know how much money. You’ll see how we did this in our receptionist resume example below.
Note that the information you include on your resume can vary based on your industry. For example, if you’re writing a hospital receptionist resume, you’ll want to mention if you have specialized knowledge of medical terms and procedures, as well as the appointment-scheduling software you’re familiar with. On the other hand, if you’re writing a hotel receptionist resume, be sure to include the number of rooms in the hotel, plus other relevant customer service experience you may have.
Receptionist Resume Example
AVERY JONES
Sometown, IA 57000
(555) 555-5555 | someone@somedomain.com | linkedin.com/ajones
Diligent, Reliable and Friendly Receptionist
Customer Service Expert | MS Office “Power User” | Professional At All Times | Positive Attitude
OFFICE AND COMPUTER SKILLS
Office Skills:
Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (75 WPM)
Computer Skills:
Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP, Social Media Management (Facebook, Twitter, Instagram, Pinterest, LinkedIn)
PROFESSIONAL EXPERIENCE
XYZ CORPORATION, Sometown, IA
Receptionist, 3/XX to Present
Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
- Led “cleanup” of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.
- Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
20XX-20XX
ABC college, Sometown, IA
Receptionist, 3/XX to 2/XX
Served as first point of contact for students, faculty and staff calling or visiting the main office.
- Operated campus switchboard and provided prompt, courteous and knowledgeable assistance.
- Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system.
- Exposed overcharges and double billing to recover $5,000 in erroneous payments and prevent their recurrence.
EDUCATION
Sometown, IA
SOMETOWN COMMUNITY COLLEGE
AS in Business
- “Avery is a first-rate administrative support professional…excels in organizing our busy office… ensures all of our customers’ needs are taken care of…truly an exceptional employee…” — Excerpts from 20XX Performance Review
Download the receptionist resume template in Word to make the writing process easier for yourself.
The median wage for receptionists is $18.09 per hour, though the pay can range from $15.51 to $22.35, according to Monster data. Want to know where the jobs are? You’ll find high demand for secretaries in these metropolitan areas:
Discover what you could earn in your area by checking the Monster Salary Tool. And when you’re ready, have a look at all open receptionist jobs and front desk jobs on Monster.
