Does your IT resume need an upgrade? We hear you. Technology is among the hottest industries out there today, so to be a successful candidate for the most coveted IT jobs, it helps to have a comprehensive resume that says more about you than the programming languages you know. View the sample below, or download our IT resume template (Word format) and write at your own pace.
You can replace the traditional IT resume objective with a more modern qualifications summary. We used a bulleted format to highlight the main selling points of this candidate, making it easier for a hiring manager to read quickly. In many IT resume samples for experienced professionals, there are sections for areas of expertise, technical proficiencies, and professional development (such as certifications). Take the time to separate out these qualifications from one another to make it simpler for employers to absorb your resume.
Sample IT Resume
Olivia Harrison
1234 Avenue Street, City, State 12345
ITSpecialist@domain.com | 555.555.5555
Summary of Qualifications
Promote optimal performance, reliability, and security across core business systems
- Results-driven professional offering a progressive, seven-year career in information technology.
- Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.
- Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
- Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs.
– Areas of Expertise –
Testing & Troubleshooting | Project Management | System Administration
Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication
Team Leadership | Business Continuity | Data Backup & Recovery
Technical Proficiencies
Platforms
Windows Vista/7/10; Mac OS X; Oracle; SAP
Software
Microsoft Office (Word, Excel, Outlook, PowerPoint, Project), SQL, and SharePoint; QuickBooks; Salesforce.com
Languages
Java, HTML, C++, PHP, Python, Ruby
Professional Experience
Gray & Associates, Seattle, Washington – 10/20xx to Present
System Administrator (6/20xx to Present)
Promoted to leadership role accountable for maintaining key business applications and systems. Partner with senior leadership to guide short- and long-range technology planning. Plan, coordinate, and execute hardware and software upgrades. Serve as vital resource for Help Desk staff, overseeing daily support operations and providing assistance on complex trouble tickets. Cultivate and maintain relationships with IT vendors.
Selected projects…
- Successfully directed the on-time, on-budget completion of company-wide upgrade to Windows 10 and Office 365 impacting more than 50 onsite staff and five remote employees.
- Initiated transformative IT policies designed to harden system security, including enhanced measures for password requirements and user access.
- Spearheaded new procedures for Help Desk documentation, enabling the development of a comprehensive knowledge base of common issues and solutions to improve Help Desk efficiency.
Technical Support Specialist (10/20xx to 6/20xx)
Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions for user, data, and remote access.
Selected projects…
- Played an instrumental role in companywide migration from legacy customer relationship management (CRM) system to Salesforce.com by providing end-user training and support.
- Developed step-by-step training manuals for end-users to ensure a seamless transition following application upgrades.
Anderson Consulting, Portland, Oregon
Help Desk Technician (3/20xx to 8/20xx)
Performed troubleshooting, repair, and maintenance of computer systems, hardware, peripherals, and telephony. Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues. Participated in large-scale upgrades and installations.
Selected Accomplishments…
- Quickly learned and master proprietary applications.
- Demonstrated outstanding customer services skills, consistently receiving high rating on client satisfaction surveys.
Excelled in previous roles as Desktop Support Technician for ABC Enterprises in Portland, Oregon (20xx to 20xx) and as an Operations Manager for Fancy Restaurant in Eugene, Oregon (20xx to 20xx)
Professional Development
Project Management Professional (PMP) Certification | Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE) | Microsoft Certified Solutions Associate (MCSA)
CompTIA A+ | CompTIA Security+ | CompTIA Network+ | CompTIA Project+
Download this IT resume template (free!) in Word.
Your IT resume will be put to good use: Jobs for IT professionals are projected to grow over the next decade, which is faster than average, according to the Bureau of Labor Statistics.
The median salary for an IT professional is $86,331 per year, according to Monster data, and you’ll find a big demand for IT professionals in the following metropolitan areas:
When you’re ready to find open positions, you can search for IT jobs on Monster. And check out an entry-level IT professional resume sample and an assistant IT project manager resume sample for additional resume format tips. Then, take a look at these sample IT interview questions and answers to ace your job interview.
Shop Your IT Resume Around
As an IT professional, you know the importance of a functionality. So do we. Ready to start your job search. Use the Monster app to make it easy on you. When you come across a position you like, simply swipe right. It’s a fun and functional way to look for a new job.
