7 Administrative Healthcare Jobs and Salaries
While the obvious positions at a healthcare facility are those of a doctor or nurse, there are a number of other non-clinical and administrative jobs available to those who want to work in the healthcare setting.
Here are seven administrative healthcare jobs and their average salaries.
Administrative Medical Staff Secretary
An administrative medical secretary is generally responsible for answering telephones, directing calls, transcribing dictation for medical reports, arranging travel for physicians, taking messages, organizing medical charts, and any other administrative duties a medical facility needs.
To become an administrative medical secretary, you will need at least a high school education. Most offices will train you on the job, but there are certifications available to those interested in obtaining certification or an associate’s degree as a medical assistant. The role of an administrative medical secretary is also often referred to as administrative medical assistant, depending on the description.
According to PayScale, the average salary for an administrative medical staff secretary is $34,437 per year with a reported salary range of $22,644 to $42,020 per year.
Check out openings on Monster to find Administrative Medical Staff Secretary jobs in your area.
Front Desk Receptionist, Medical Office
The front desk receptionist at a medical office is responsible for much of the day-to-day client facing business of a healthcare facility. That includes arranging appointments, greeting visitors, organizing charts, confirming appointments, handling co-pay payments, and anything else the healthcare facility needs taken care of on an administrative level.
To become a front desk receptionist in a healthcare facility, you will only need a high school diploma or GED, depending on the employer. You will also need strong communication skills since much of your job will require you to interact closely with patients and medical personnel.
According to PayScale, the average salary for a front desk receptionist in a medical office is $28,396 per year, with a reported salary range of $18,627 to $33,927 annually.
Check out openings on Monster to find Front Desk Receptionist jobs in medical offices in your area.
Medical transcriptionists are responsible for transcribing audio that was recorded by a medical professional during a patient consultation, discharge summary, or patient history. As a medical transcriptionist, you will be responsible for creating these documents to file in an accurate and efficient manner. The job will also require a strong understanding of “medical jargon” and abbreviations so you can spot any errors made by the physician during documentation.
In order to become a medical transcriptionist, you will need at least a 1-year certification or 2-year associate’s degree. Coursework will include classes in anatomy, medical terminology, legal and ethical practices, as well as English, grammar, and punctuation. It’s often a flexible position, allowing employees to work remotely, since you will not need to interact too closely with other staff.
According to PayScale, the average salary for a medical transcriptionist is $32,924 per year, with a reported salary range of $22,991 to $40,083 annually.
Check out openings on Monster to find Medical Transcriptionist jobs in your area.
Patient Services Representative
Patient services representatives are generally the first person a patient interacts with in a healthcare facility. They are responsible for checking a patient in, collecting relevant insurance information, scheduling appointments, and more. It can be a hectic job for larger and busier healthcare facilities that handle a heavy patient load.
To become a patient services representative, you will need at least a high school diploma or GED. Some jobs may also require you to have some experience working in a medical setting. The job requires a professional demeanor and great customer service skills, since you will be the first point of contact during a patient’s visit.
According to PayScale, the average salary for a patient services representative is $32,398 per year, with a reported salary range of $21,936 to $39,017 annually.
Check out openings on Monster to find Patient Services Representative jobs in your area.
Patient Account Representative
A patient account representative works closely with insurance claims, payments, and any issues that might arise with a patient’s account at a healthcare facility. Whenever a patient has a question about a bill or payment, they will generally speak with a patient account representative to resolve their issue. As a patient account representative you will also have to track down patients for payments if they have lapsed on a bill.
To become a patient account representative, you will most likely need at least a high school diploma and experience working in medical billing or collections. Some jobs might also require you to have an associate’s degree, but it will depend on the position.
According to PayScale, the average salary for a patient account representative is $32,924 per year, with a reported salary range of $22,991 to $40,083 annually.
Check out openings on Monster to find Patient Account Representative jobs in your area.
Medical billing and coding has become an important profession in the healthcare industry as more healthcare facilities move to electronic health records. A medical biller is responsible for ensuring that bills are issued and collected in a timely manner every time a patient receives treatment. As a medical biller, you will need to understand the complex nature of insurance and keep up to date on any changes in Medicaid, Medicare, and similar programs.
To become a medical biller, you will need to pass the Certified Medical Reimbursement Specialist (CMRS) exam, issued by the American Medical Billing Association. You will also need a strong grasp of computers as well as legal issues surrounding medical information.
According to PayScale, the average salary for a medical biller is $34,746 per year, with a reported salary range of $22,490 to $42,084 annually.
Check out openings on Monster to find Medical Billing jobs in your area.
Certified Professional Coder
A certified professional coder (CDC) oversees medical coding at a healthcare facility and ensuring all coding remains within applicable laws and regulations. It’s mostly an administrative role, but coding is necessary for any healthcare facility to ensure claims and bills are properly processed. As a CPC you will need to stay on top of the latest insurance codes and any changes that may arise.
In order to become a CPC, you will first need to obtain an associate degree in health administration. You will then need to become certified as a Registered Health Information Technician. Some companies will also administer a test as a part of the interview process to ensure your coding skills are up to par.
According to PayScale, the average salary for a certified professional coder is $39,636 per year, with a reported salary range of $29,064 to $55,875 annually.
Check out openings on Monster to find Certified Professional Coder jobs in your area.